Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
References
Timeline
Generic

SEBREN GREGORY

Naperville,IL

Summary

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my experience to the fullest. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Restaurant Waiter

Chilli’s
03.2019 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Busser

Patio Restaurant And Catering
03.2018 - 10.2020
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Package Handler

Weather Tech
03.2018 - 05.2020
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety regulations to maintain safe work environment.
  • Followed verbal and written instructions to properly move and ship products.

Waiter/Restaurant Busser

Heaven on Seven
07.2017 - 11.2018
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Provided attentive service and proactively assessed guest needs.
  • Greeted customers and provided menus upon arrival to dining room.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored dining room inventory and replenished as necessary.

Bus Monitor

Septran Inc
02.2017 - 06.2018
  • Bus Monitor for students with disabilities
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
  • Enforced Illinois safety guidelines for passenger transportation to keep children safe and driver free of distraction.

Education

Computer science -

COLLEGE OF DUPAGE
GLEN ELLYN, IL
12.2016

HIGH SCHOOL DIPLOMIA -

WAUBONSIE VALLEY HIGH SCHOOL
AURORA, IL
05.2016

Skills

  • Sorting
  • Loading
  • High-volume dining
  • Service Quality
  • Table Bussing
  • Food presentation
  • Excellent customer service
  • Event Coordination
  • Time Management
  • Quality Assurance
  • Server Support
  • Food Running

Communication Skills

Computer skills for Microsoft and Word.

Leadership Experience

Always willing to take the lead.

References

  • Christan hansen, general manager, lowes chicago hotel, 312-446-0794
  • Carloyn Smith, SENIOR UNDERWRITER, PROTECTIVE INSURANCE, 630-918-9307

Timeline

Restaurant Waiter

Chilli’s
03.2019 - Current

Busser

Patio Restaurant And Catering
03.2018 - 10.2020

Package Handler

Weather Tech
03.2018 - 05.2020

Waiter/Restaurant Busser

Heaven on Seven
07.2017 - 11.2018

Bus Monitor

Septran Inc
02.2017 - 06.2018

Computer science -

COLLEGE OF DUPAGE

HIGH SCHOOL DIPLOMIA -

WAUBONSIE VALLEY HIGH SCHOOL

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