Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sebren Reed III

Sebren Reed III

Virginia Beach,Virginia

Summary

Effective leader that demonstrates supervisory skills dedicated to continuous progress and improvement in the face of rapidly evolving markets. Experienced with facilitating training and development for large groups of employees on an ongoing basis. Extremely result-oriented and proactive in addressing and resolving service delivery and/or performance issues. Organized and diligent, with excellent written, oral, and interpersonal communication skills. Possess the ability to complete multiple projects simultaneously within restricted time frames.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Coordinator/Training Coordinator

Serenity C & C Inc.
Newport News, VA
02.2023 - Current
  • Provided technical support to staff with the necessary resources to carry out duties successfully.
  • Looked for and drove improvements to instructing, mentoring, and coaching.
  • Designed and implemented training program.
  • Participated in continuing education and professional development activities.
  • Created instructional materials for best practices.
  • Planned and conducted staff training with emphasis on service delivery and DBHDS compliance areas.
  • Kept and established comprehensive case files to support proper documentation and record retention.
  • Described procedures, requirements, and benefits to clients and interested parties.
  • Assessed barriers, strengths, and needs of each family and worked quickly to remediate.
  • Acted as a mandatory reporter of abuse.
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Participated in community events to promote services and engage with public.
  • Completed Person-centered Plans to justify service authorizations.

Team Leader

Hope House Foundation
NORFOLK, VA
07.2017 - 11.2022
  • Oversees the team during creation, implementation, and management of a yearly team development plan that embraces Hope House’s vision, and supports growth toward team and agency goals
  • Magnifies the individual talents and abilities of staff, and further cultivates these through personal development, individualized job responsibilities, and arbitrary incentives/acknowledgements
  • Ensures that staff are given oral and written feedback, to include formal annual performance reviews, in a timely fashion
  • Develops and implements tri-monthly innovative behavioral support plans that maximize the well-being of people supported, the staff, and the community, and ensure that all team members have adequate training in this area
  • Coordinate and implement quality assurance systems regarding routine documentation practices and all record keeping systems
  • Ensures compliance with state licensure and Medicaid waiver regulations.

Building Supervisor

Universal Health Services
PORTSMOUTH, VA
02.2014 - 07.2017
  • Regularly collaborated with the Chief Executive Officer, Director of Nursing, and Director of Clinical Operations to ensure consistency in care provided by all staff
  • Implemented a continual behavior management program in partnership with the Director of Clinical Operations
  • Intervened in crisis situations to promote growth and reduce negative patterns of behavior
  • Cultivated staff development through ongoing training to direct care staff on behaviors, interventions, and activities that contribute to a therapeutic milieu.

Lead Mental Health Technician

03.2012 - 02.2014
  • In addition to the duties of a Mental Health Technician, assisted with the supervision and accountability of several subordinates
  • Ensured the coordination and completion of all documentation related to resident care.

Mental Health Technician

01.2010 - 03.2012
  • Contributed to formulation, implementation and revision of residents’ individual treatment plans
  • Assisted residents with learning acceptable behavior through the facilitation of group sessions
  • Supervised residents’ attainment of treatment goals in the therapeutic environment as well as provided thorough documentation of behavior and progress
  • Adhered to all supervision responsibilities related to monitoring residents

Teacher

Portsmouth Public Schools
Portsmouth, VA
01.2008 - 06.2009
  • Planned, prepared and delivered lesson plans and instructional materials that facilitated active learning
  • Managed student behavior in the classroom by establishing and enforcing rules and procedures
  • Maintained discipline in accordance with the rules and disciplinary systems of the school
  • Provided appropriate feedback on work.

Education

Bachelor of Science - Music Education

Norfolk State University
Norfolk, VA
2007

Skills

  • KEY COMPETENCIES
  • Staff Training and Development
  • Conflict Resolution
  • Strategic Planning
  • Non-Violent Crisis Intervention
  • SOFTWARE SKILLS
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • MS Publisher
  • Training Materials and Documentation
  • Company Policy Compliance
  • New Employee Onboarding
  • Curriculum Updates

Certification

Red Cross CPR/AED & First Aid Instructor

Therapeutic Options Instructor

MANDT Instructor

Timeline

Program Coordinator/Training Coordinator

Serenity C & C Inc.
02.2023 - Current

Team Leader

Hope House Foundation
07.2017 - 11.2022

Building Supervisor

Universal Health Services
02.2014 - 07.2017

Lead Mental Health Technician

03.2012 - 02.2014

Mental Health Technician

01.2010 - 03.2012

Teacher

Portsmouth Public Schools
01.2008 - 06.2009

Bachelor of Science - Music Education

Norfolk State University

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Sebren Reed III