Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sebrian Davis

Mexia,TX

Summary

I'm a responsible and motivated student ready to apply my education in the workplace. I offer excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. I never disappoint when giving a job; I make sure to complete it and that it is done very well.

Overview

6
6
years of professional experience

Work History

Amazon

Picking
Waco, TX
02.2024 - 12.2024
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed routine maintenance and repair.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.

Online Personal Shopper

Walmart
Houston, TX
08.2022 - 12.2023
  • Developed strategies to increase sales and improve customer experience.
  • Provided excellent customer service by responding promptly to inquiries and complaints.
  • Tracked inventory levels and replenished stock when necessary.
  • Determined the best delivery methods based on order size and destination.
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Coordinated with vendors to ensure timely deliveries of products.
  • Assisted in selecting items according to customer preferences.
  • Identified opportunities for process improvement within the organization.
  • Greeted customers and provided excellent customer service.
  • Reconciled discrepancies between inventory levels and purchase orders.
  • Responded promptly to customer inquiries via phone or email.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Suggested comparable products to replace out-of-stock items.
  • Completed pickup and shopping orders for customers within local area.
  • Organized consistent hourly deliveries by smoothly selecting and purchasing items.
  • Asked store associates for help locating missing products.
  • Secured and stored items until customer pickup.
  • Handled client budgets efficiently, ensuring the best value for their spending.
  • Scanned items when pulling from shelves to update system stock information.
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Completed basic administrative work and managed household accounts.

Shoe Department Lead

Shoe Department
Mexia, TX
05.2019 - 11.2022
  • Organized and stocked shelves with new inventory of shoes.
  • Created visual displays to showcase different styles of shoes.
  • Managed vendor relationships by negotiating contracts and setting delivery schedules.
  • Monitored stock levels to ensure sufficient supply of merchandise at all times.
  • Communicated regularly with buyers regarding upcoming orders and promotions.
  • Assisted customers in selecting appropriate footwear for various occasions.
  • Developed strategies to increase sales performance within the department.
  • Supervised the daily activities of shoe sales associates.
  • Conducted regular price checks to ensure competitive pricing.
  • Trained new staff on customer service techniques, product knowledge, and store policies.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Placed special orders or called other stores to find desired items for customers.
  • Handled cash and credit card transactions with accuracy and integrity.
  • Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
  • Performed regular stockroom duties, including receiving shipments and organizing back stock.
  • Provided feedback to management on customer needs and preferences to improve product offerings.
  • Maintained shoe department by organizing shoes by size, color and style.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Prepared merchandise for purchase or rental.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained records related to sales for store management.

Education

High School Diploma -

Mexia
Mexia, TX
05-2022

Some College (No Degree) - Psychology

Texas Southern University
Houston, TX

Skills

  • Customer service
  • Time management
  • Problem solving
  • Sales strategies
  • Cash handling
  • Employee training
  • Order fulfillment
  • Team management
  • Calm under pressure
  • Active listening
  • Communication
  • Social perceptiveness
  • Planning

Timeline

Amazon

Picking
02.2024 - 12.2024

Online Personal Shopper

Walmart
08.2022 - 12.2023

Shoe Department Lead

Shoe Department
05.2019 - 11.2022

High School Diploma -

Mexia

Some College (No Degree) - Psychology

Texas Southern University

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