Summary
Overview
Work History
Education
Skills
Interests
Great at communicating with people that have disabilities.
Timeline
Generic

Sebrina Campbell

SPED Paraprofessional/ Customer Service
Helper,UT

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work History

SpEd Paraprofessional

Carbon School District/Helper Middle School
Helper, Utah
10.2013 - Current
  • Maintained positive attitude and affirmatively communicated with each student.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Supported teacher in development of individual learning strategies.
  • Mentored staff in best practices for helping special education students excel.
  • Oversaw class of students in absence of instructor.
  • Interacted physically and verbally with students throughout each day.

Server

IHOP
Springville, UT
01.2004 - 04.2006
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Customer Service Representative

Young Living Essential Oils
Payson, UT
03.1998 - 12.2003
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recorded account information to open new customer accounts.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promoted available products and services to customers during service, account management and order calls.
  • Entered orders into computer database system.
  • Handled many calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.

Education

High School Diploma -

Payson High School
Payson, UT
08.1993 - 05.1996

Skills

    Skills strategies

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Interests

Cooking/Baking

Camping

Reading

Great at communicating with people that have disabilities.

Experienced in dealing with people that have Autism and other mental disorders.

Timeline

SpEd Paraprofessional

Carbon School District/Helper Middle School
10.2013 - Current

Server

IHOP
01.2004 - 04.2006

Customer Service Representative

Young Living Essential Oils
03.1998 - 12.2003

High School Diploma -

Payson High School
08.1993 - 05.1996

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Sebrina CampbellSPED Paraprofessional/ Customer Service