To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills. Expert in streamlining data entry procedures. Skilled at entering and organizing mass amounts of data quickly and accurately. Ready to help support a team to achieve company goals.
Overview
23
23
years of professional experience
Work History
Patient Access Representative
Medical Clinic of Houston
Houston, TX
03.2024 - Current
Facilitated patient registration, verifying all required documentation is collected and filed properly.
Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
Conducted financial counseling for patients, explaining payment options and assistance programs.
Accessed programs and set up correct payment strategies based on patient means and needs.
Handled high volume of incoming calls, providing exceptional customer service to patients and families.
Verified patients' insurance and payment methods during admissions or check-in processes.
Assisted with preparing daily cash reports for accounting department.
Data Processing Associate
Brentwood Behavioral Hospital
Flowood, MS
12.2017 - 03.2023
Verified data accuracy by comparing it to source documents.
Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
Reviewed system for errors or duplicate entries to prepare final product.
Compiled daily reports on the status of data processing activities.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Reviewed and resolved claim issues captured in edits and clearinghouse.
Prepared summary reports outlining key findings from analysis of large datasets.
Maintained records of all processed data including backup copies to ensure availability.
Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
Created spreadsheets or other documents using data from internal or external sources.
Input numerical or alphabetical data into computer systems using standardized procedures.
Admissions Coordinator
Brentwood Behavioral Hospital
Flowood, MS
09.2001 - 12.2017
Maintained up-to-date knowledge of regulatory and compliance requirements affecting admissions.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Ensured compliance with all applicable federal and state regulations regarding healthcare admissions.
Maintained accurate patient records in the hospital's electronic health record system.
Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Performed bookkeeping duties, preparing and sending financial statements or bills.
Education
Dietetic Assisting
Hinds Community College
Jackson,MS
05-1990
High School Diploma -
Provine High School
Jackson,MS
06-1987
Sociology
Alcorn State University
Lorman, MS
Skills
Patient check-in
Patient identity verification
Registration management
Team leadership
EPIC
Registration and admissions
Fee collection
Money handling
Data entry
Medical billing
Privacy regulations knowledge
Conflict resolution
Phone and email etiquette
Multitasking and organization
Verbal and written communication
Problem-solving
Customer service
Timeline
Patient Access Representative
Medical Clinic of Houston
03.2024 - Current
Data Processing Associate
Brentwood Behavioral Hospital
12.2017 - 03.2023
Admissions Coordinator
Brentwood Behavioral Hospital
09.2001 - 12.2017
Dietetic Assisting
Hinds Community College
High School Diploma -
Provine High School
Sociology
Alcorn State University
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