Sebrina Williams

Manager: Rick Salisbury- 9204152101

• Conducted preventative maintenance and documented procedures for robotics equipment.
• Installed and configured robotics systems at client sites, ensuring operational readiness.
• Performed regular troubleshooting, debugging, and repairs on robotics equipment.
• Calibrated robots and conducted performance tests to ensure accurate operation.
• Provided technical support and training to clients; documented service activities.
• Managed software updates and maintained system quality.

• Managed and monitored the daily operations of a distribution center, including staffing, inventory control, shipment scheduling, and product delivery.
• Efficiently stowed inventory and organized items for optimal space utilization.
• Accurately picked items for customer orders using handheld scanners and transport carts.
• Ensured timely and correct order fulfillment in a high-paced environment.
• Ensured compliance with safety regulations and quality standards in the warehouse.

• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Obtained cash bank and stocked service bar to prepare for operation.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
• Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
• Maintained well-organized mise en place to keep work consistent.
• Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
• Prepared high-quality seafood, rice and ingredients for sushi.
• Implemented food cost and waste reduction initiatives to save money.
• Assisted with menu development and planning.
• Set up and broke down kitchen for service.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Delivered services to customer locations within specific timeframes.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Pulled orders quickly to maintain demanding productivity goals.
• Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
• Prepared raw materials for cooking by cutting vegetables and preparing dough.
• Communicated importance of safety practices, detailing procedure codes, employee understanding of safety protocol, monitoring processes, and risk management regulations.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Maintained composure and work quality while under stress.
• Stocked and rotated food items according to expiration dates.
• Assisted in setting up and breaking down kitchen stations.
• Pushed, pulled and transported large loads and objects.

• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered phone calls to take orders, give information and document reservations.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.