Sabrina Cobbs
Summary
Devoted, reliable professional, willing to work hard with a supportive attitude. Focused on completing accurate and timely work with strong organizational skills. Ready and considered a valuable asset to any team.
Overview
36
36
years of professional experience
Work History
Finance Clerk/RCM Account Migration Team
West Coast Dental Admin. Services LLC
08.2003 - 04.2024
- Audit patient account for accuracy prior to migrating into a new system, (Denticon/Planet DDS).
- Provided excellent customer service when addressing inquiries from office teams with patient account.
- Reduced discrepancies in financial records through meticulous attention to detail and thorough data verification.
- Collaborated with colleagues to resolve any discrepancies in financial records or reports.
- Accounts Receivable Management.
- Consolidate monthly reporting.
- Support office teams with credit reporting, mandating contracts, in-house credit approvals per procedures and guidelines if, not approved by 3rd party financing.
- Daily claims upload and provider match, DentalXChange/ClaimConnect.
- Medi-Cal/Denti-Cal electronic posting.
- Time-card review and approval, ADP.
Billing Case Mgr. Premium Reconciliation Analyst
Aetna US Healthcare
02.1999 - 11.2002
- Maintained accurate documentation on all cases, ensuring compliance with regulations, and confidentiality requirements.
- Respond to all client customer service issues, and concerns.
- Appropriate follow-up, and escalation of for problem resolution.
- Billing preparation, summary statement, and account statement.
- Accounts Payable/Receivable.
- Billing medical, and dental.
- Proper account management.
- Monitoring monthly aging reports
- Producing month end reports.
Assistant Account Executive
Countrywide Home Loans
01.1998 - 01.1999
- Managing inbound calls.
- Demonstrated efficient monitoring and management of client accounts.
- Data entry of personal, employment, and financial information.
- Demonstrated efficient monitoring and management of client accounts.
- Communication of processes, enhancing team efficiency and collaboration on upcoming projects, and deadlines.
- Loan processing, FHA/VA documents prepared, and mailed to a local branch conveniently for customers.
Assistant Branch Manager
Wells Fargo Bank
07.1988 - 11.1997
- Supported the Branch Manager with daily tasks, guidance, and leadership to employees with consistent training.
- Assisted with ensuring employees are trained in loss prevention within 30 days of hire.
- Ensured branch security procedures were strictly enforced.
- Managed branch work, cash limits, cash difference/out of balance conditions as outlined in the internal control and policy manual.
- Contributed to ATM procedures by adequately stocking, and reconciled.
- Reviewed timesheets, and payroll.
- Ensured each customer is acknowledge in a timely, friendly, and helpful manner.
- Assisted with staff scheduling in order to maximize customer service, and minimize customer wait time.
- Identified, and pursued sales cross-selling opportunities on a daily basis to potential/current customers.
- Ensured the office was appropriately merchandised with all materials that were bank approved, current, and point of sale promotions were well executed.
Education
Bachelor of Science - Business Administration/Computer Science
Cal State Los Angeles
Los Angeles, CACompleted GE Classes - Business Administration
Los Angeles Trade Technical College
Los Angeles, CASkills
- Strong Work Ethics
- Teamwork
- Dedication
- Customer Service
- Audit Account/Migration
- Accounts Receivable/Payable
- Payment posting
- Invoice Processing
- Financial record keeping
- Monthly Reporting
- Microsoft Excel
Timeline
Finance Clerk/RCM Account Migration Team
West Coast Dental Admin. Services LLC
08.2003 - 04.2024
Billing Case Mgr. Premium Reconciliation Analyst
Aetna US Healthcare
02.1999 - 11.2002
Assistant Account Executive
Countrywide Home Loans
01.1998 - 01.1999
Assistant Branch Manager
Wells Fargo Bank
07.1988 - 11.1997
Bachelor of Science - Business Administration/Computer Science
Cal State Los Angeles
Completed GE Classes - Business Administration
Los Angeles Trade Technical College
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