Secil Acar Yildiz
Monroe,CT
Summary
Hardworking Leadership Team Member bringing great personnel management and motivational abilities. Analytical and proactive employee with top-notch leadership and decision-making abilities. Successful at keeping teams on-track with organizational goals and strategic initiatives. Accomplished in resource and schedule management with great critical thinking and multitasking abilities.
Overview
17
17
years of professional experience
Work History
Head of Intelligence, Data and Reporting
Globex International Group
Connecticut , United States
09.2021 - Current
- Data strategy and vision - developing and overseeing a strategy that is in line with the overall business strategy
- Data governance - implementing strategies for ensuring data integrity, quality and security
- Data Analysis and Insights - derive insights from reporting to ensure data driven decisions are made by the upper management
- Technology and innovation - adapting to new technologies to enhance the organizations data capabilities
- Cross-collaboration with other departments - working closely with other departments such as sales, network development, operations etc
- Training - training people on how to read the reporting we prepare
- Management of the team - managing the team such as setting goals and holding performance reviews, approving PTO requests.
Internal Audit Manager
Globex International Group
Connecticut , United States
05.2020 - 06.2021
- Audit planning and execution
- Analysis of results
- Provide insights and make recommendations to the team.
Global Premium Processing Manager
Globex International Group
Connecticut , United States
05.2017 - 04.2020
- Accounts receivable - collecting funds from insurance companies from all around the world
- Accounts payable - making international payments to insurance companies
- Reporting the transactions for clients
- Client meetings on premium collection status
- Managing and training accounting assistants.
Customer Service
Frimpeks
Clifton , New Jersey
03.2016 - 04.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Collaborated with vendors to ensure timely delivery of imported goods.
- Monitored inventory levels to ensure adequate stock availability at all times.
- Assisted in resolving customer service issues related to imports and exports.
- Assisted in the coordination of export shipments for customers, ensuring compliance with applicable regulations.
Ass. Customer Marketing Manager
Unilever
Istanbul , Turkey
11.2014 - 03.2015
- Assisted in the development of promotional materials for store events and new product launches
- Involved in product launch activities, relaunches and in store activations
- Cross-collaboration with other departments for identifying opportunities and developing new strategies
- Designed and applied sales incentives for increasing sales
- Delivered CRM activity with loyalty programs and in store marketing
- Provided regular reports on campaign performance metrics, ROI, and other KPIs
- Negotiated with vendors to obtain most cost-effective pricing for in store promotion tools
Customer Executive
Unilever
İSTANBUL
07.2010 - 10.2014
- Created and executed annual customer development plans
- Worked with 10 different customers in four years
- Provided input for sales/profit planning and achieving established sales and profit objectives for customers
- Conducted unit and turnover based sales forecasts on monthly and yearly basis
- Introduced strategic sales methods for managing the product portfolio and introduced value added components to ensure future development and growth of share within the key account
- Interacted with all departmental disciplines within the company
- Managed and avoided potential channel and customer conflict with tactful communication
Field Executive
Unilever
İSTANBUL
11.2008 - 07.2010
- Supported the sales operations for the accounts
- Communicated and negotiated effectively with store category manager / store managers
- Planned in-store promotions and executed them jointly with Key Account Executives for different categories
- Ensured best store presence through effective retail display
- Managed and supervised a team of 15 merchandisers and promoters.
Sales Responsible
Divan
10.2007 - 10.2008
- In charge of seven important key customers like Caffe Nero, Mc Donalds, Barnie's Coffee & Tea, Papa John's Pizza, Tea for me, Robert's Coffee
- Supporting the sales operations for accounts
- Had weekly sales visits and tried to bring in new customers
Education
Bachelor's degree - Business Administration and Management, General
Yeditepe University
01.2007
Bachelor's degree - Economics
Yeditepe University
01.2007
Skills
- Leadership roles
- Retail marketing
- Key Account Management
- Market analysis
- Microsoft Excel and Google Sheets
- Looker Studio and DOMO reporting
- Interpersonal Communication
- Social Perceptiveness
- Active Listening
- Self-Directed
- Remote Office Availability
- Analytical
- Research
- Problem-Solving
- Critical Thinking
Personal Information
Title: Head of Data, Intelligence and Reporting
Languages
- Turkish
- English
Awards
HONOUR DEGREE
Languages
English
Professional
Turkish
Professional
References
References available upon request.
Timeline
Head of Intelligence, Data and Reporting
Globex International Group
09.2021 - Current
Internal Audit Manager
Globex International Group
05.2020 - 06.2021
Global Premium Processing Manager
Globex International Group
05.2017 - 04.2020
Customer Service
Frimpeks
03.2016 - 04.2017
Ass. Customer Marketing Manager
Unilever
11.2014 - 03.2015
Customer Executive
Unilever
07.2010 - 10.2014
Field Executive
Unilever
11.2008 - 07.2010
Sales Responsible
Divan
10.2007 - 10.2008
Bachelor's degree - Business Administration and Management, General
Yeditepe University
Bachelor's degree - Economics
Yeditepe University
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