Summary
Overview
Work History
Education
Skills
Timeline
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Secilia McCraney

Jesup,GA

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Overview

4
4
years of professional experience

Work History

Associate

Walmart
09.2023 - 06.2024
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Managed customer relations through communication and helpful interactions.
  • Created solutions for customers to satisfy specific needs, quality and budget.

Cashier

Shell Gas Station
06.2020 - 06.2023
  • Met customer needs through polite, friendly and attentive service.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.

Housekeeping Cleaner

Harborview Nursing Home
08.2021 - 08.2022
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Education

High School Diploma -

Wayne County High School
Jesup, GA
06.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Customer Engagement
  • Courteous and Professional
  • Flexible Schedule
  • Client Engagement
  • Oral communication

Timeline

Associate

Walmart
09.2023 - 06.2024

Housekeeping Cleaner

Harborview Nursing Home
08.2021 - 08.2022

Cashier

Shell Gas Station
06.2020 - 06.2023

High School Diploma -

Wayne County High School

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Secilia McCraney