Seckou O Soumare
Appleton,WI
Summary
With my experiences, I aim to show that I am a collaborative leader who partners with coworkers to promote an engaging, empowering culture. My strengths lie in building and maintaining relationships with a diverse range of individuals in dynamic settings, amongst a multitude of hard skills as well, i.e. customer service, security, management, etc
Overview
10
10
years of professional experience
Work History
Student Custodial Assistant
Lawrence University
Appleton, Wisconsin
01.2023 - 04.2025
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Maintained cleanliness of facility daily, with a moderate degree of public contact.
- Clean building floors by sweeping, mopping, scrubbing, and vacuuming.
- Monitor building security and safety by performing such tasks as locking doors after operating hours.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Service, clean, and supply restrooms.
Doorperson
Glenwood Management Corp
Manhattan, NY
07.2023 - 07.2024
- Greeted and welcomed guests to the property with a friendly demeanor.
- Provided excellent customer service by addressing complaints in a timely manner.
- Prevented unauthorized persons from gaining entry onto private property.
- Maintained order in common areas such as lobbies, hallways, elevators, stairwells.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Sales Associate (Seasonal)/Stock
American Museum of Natural History
New York, New York
06.2022 - 08.2022
- Assumed responsibility for daily customer interaction and problem resolution.
- Served high volume of clients.
- Closed location each night and made sure it was secure.
- Assisted customers with their shopping experience and also re-stocked and sized clothing, keeping the store neat.
- Answered questions regarding the store and its merchandise.
- Created a comfortable and exciting shopping environment for customers.
Janitorial
CleanPower
Appleton, WI
01.2022 - 06.2022
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Maintained cleanliness of facility daily, with a moderate degree of public contact.
- Clean building floors by sweeping, mopping, scrubbing, and vacuuming.
- Monitor building security and safety by performing such tasks as locking doors after operating hours.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
- Service, clean, and supply restrooms.
Cashier/Customer Service Associate
Walgreens
Bronx, New York
07.2021 - 09.2021
- Assisted the customer in finding what the customer needed.
- Cashier duties included running a cash register, scanning items, thoroughly checking the orders to ensure as little shrink as possible for the store, as well as stocking the beverage coolers, sweeping the front end and corridors, and taking out the trash.
- Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Providing excellent customer service, assisting customers with finding desired items, inventory audits, stocking, layaway assistance, merchandise returns.
- Answered customers' questions, and provide information on procedures or policies.
Store Clerk/Assistant Manager
Dar Al Eiman
Bronx, New York
01.2015 - 09.2021
- Company Overview: Family Business, employed by father, Fousseny Soumare
- Performing duties in several areas (sales, support, operations, etc.)
- Answered and directed phone calls for vendors and customer inquiries.
- Worked as team member performing cashier duties, taking payments, setting up payment arrangements, and field calls.
- Handled the Register and Bank Deposits.
- Family Business, employed by father, Fousseny Soumare
Education
Bachelor of Arts - Creative Writing, Music
Lawrence University
Appleton, WI06-2025
High School Diploma -
NYC Museum School
Manhattan, New York01.2021
Skills
- Attention to detail
- Customer service
- Time management
- Ability to work in a fast-paced environment
- Leadership
- Receptive to criticism
- Decision making
- Problem solving
- Physical stamina
- Music composition
- Creative writing
- Event coordination
- Team collaboration
- Strong interpersonal skills
- Security awareness
- Professionalism
Timeline
Doorperson
Glenwood Management Corp
07.2023 - 07.2024
Student Custodial Assistant
Lawrence University
01.2023 - 04.2025
Sales Associate (Seasonal)/Stock
American Museum of Natural History
06.2022 - 08.2022
Janitorial
CleanPower
01.2022 - 06.2022
Cashier/Customer Service Associate
Walgreens
07.2021 - 09.2021
Store Clerk/Assistant Manager
Dar Al Eiman
01.2015 - 09.2021
Bachelor of Arts - Creative Writing, Music
Lawrence University
High School Diploma -
NYC Museum School
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