Hi, I’m
SECQUOYA ROSS
Charleston,MS
Summary
With over 5 years of experience in customer-facing roles across diverse industries including payroll, human resources, dental assisting, and library assistance, I have honed my ability to effectively communicate both verbally and in writing. My strong organizational skills and attention to detail, developed through my administration roles, have allowed me to excel in managing technical documentation and language. Additionally, I possess a high level of technical proficiency in Microsoft Office applications such as Word, Outlook, PowerPoint, and Excel. I am a self-motivated individual who thrives in fast-paced environments and is highly adaptable. I approach every opportunity with enthusiasm and a strong desire to learn and grow.
Overview
17
years of professional experience
Work History
East Tallahatchie School District
Payroll Specialist
09.2023 - Current
Job overview
- Managed payroll data entry and processing for 187 employees to comply with predetermined company guidelines.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Reviewed time records for 187 employees to verify accuracy of information.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Created new hire and termination documents for payroll.
- Managed and updated employee benefits information.
- Assisted with recruitment and onboarding of new employees.
- Audited timesheets and payroll records for accuracy.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Processed manual checks for employees in accordance with company policies.
East Tallahatchie School District
Human Resources Specialist
09.2023 - Current
Job overview
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Completed human resource operational requirements by scheduling and assigning employees.
- Administered employee benefits programs and assisted with open enrollment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
Finch-Henry Job Corps Center
Admissions Counselor
01.2021 - 09.2023
Job overview
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Reviewed admissions applications and evaluated student credentials.
- Advocated for students to access available resources.
- Helped students develop organizational, time management and study skills.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
East Tallahatchie Library
Library Assistant
01.2019 - 01.2021
Job overview
- Answered questions from patrons and helped to find desired materials.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Processed library card applications and maintained patron records with accurate contact information.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Collected fees, fines and donations for balanced library finances.
- Collected and processed fines on overdue library materials.
- Helped children select appropriate reading level library books.
- Assisted patrons with printing and copying according to personalized requirements.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Monitored library environments to maintain safe, hazard-free settings.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Provided basic computer assistance to help patrons access needed resources.
Windsor Food
Lead Assembler
01.2016 - 01.2018
Job overview
- Obtain production and provide leadership counseling to coworkers and team; responsibly for team efforts in material gathering, construction, quality control, packaging, and shipments;
Tallahatchie General Hospital
Office Assistant/Administration- Housekeeper
01.2015 - 01.2016
Job overview
- Phone communications, filed paperwork accurately, scheduling appointments/confirming appointments, assisted other office staff duties, data entries, etc
- Provided cleanliness to patient's rooms, ensured a sanitary & safe environment for each patient that I was responsible for, maintained professionalism and encouragement to all present patients and family members;
SuperValu
Customer Service Representative, Accounting
01.2008 - 01.2015
Job overview
- Assist customers with utility payments, generated money orders for customers, ensured accuracy of income & outcome of all debits/credits, exhibit excellent customer service at all times;
Education
Delta Technical College , Horn Lake, MS
225+ hours Externship/Clinical Training from Dental Assistant
09.2018
Coahoma Community College , Clarksdale, MS
Associate of Science from General Education
05-2015
Overton High School , Memphis, TN
High School Diploma
05-2005
Skills
- Experienced In Customer/Patient Interaction in the Medical Field
- Experienced Patient Care Representative
- Proficient in HIPPA Regulations
- Ability to Follow Proper Infection Control Protocol
- Professionalism in Phone/Patient Communications
- Superior Attention to Detail & Accuracy
- Excellent Computer Skills
- Chairside Assisting/Four-Handed Dentistry
- Expose/Process Digital & Analog X-Rays/Mounting
- Deliver Pre/Post-Operatory Care to Patients
- Knowledgeable In General & Specialty Procedures
- Knowledgeable In Dental/Medical Terminology
- Proficient in Dental Instruments/Material Handling
- Disinfection/Sanitizing Materials
- Sterilization Protocol
- Operatory Set-Up/Break-Down & Maintenance
- General ledger posting
- Processing wage withholding orders
- Garnishment processing
- Data imports
Professionalreferences
- Ms. D'Asia Miller, RDA, RPH, Delta Technical College, Dental Assisting Program Instructor, (662) 280-1443 Ext. 1320, dmiller@deltatechnicalcollege.com
- Lakita Brown, BBA, MBA, Delta State University, Tallahatchie Board Supervisor, (662) 614-3327
- Stacy Taylor, Geographic Information System Specialist, Mississippi Valley State University, (662) 897-1564, taylor.mvsu@gmail.com
Professionaldevelopmentcertifications
- CPR Certification American Heart Association
- Student Membership American Dental Assistant Association
- Registered Dental Assistant with Radiology Tennessee State Dental Board (In Process)
- Radiology Permit Holder Mississippi State Board of Dental Examiners (In Process)
- Phlebotomist Licensed, Mississippi
- Certified Forklift Driver, Mississippi
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Work from home optionTimeline
Payroll Specialist
East Tallahatchie School District
09.2023 - Current
Human Resources Specialist
East Tallahatchie School District
09.2023 - Current
Admissions Counselor
Finch-Henry Job Corps Center
01.2021 - 09.2023
Library Assistant
East Tallahatchie Library
01.2019 - 01.2021
Lead Assembler
Windsor Food
01.2016 - 01.2018
Office Assistant/Administration- Housekeeper
Tallahatchie General Hospital
01.2015 - 01.2016
Customer Service Representative, Accounting
SuperValu
01.2008 - 01.2015
Delta Technical College
225+ hours Externship/Clinical Training from Dental Assistant
Coahoma Community College
Associate of Science from General Education
Overton High School
High School Diploma
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