Secret Justin
Goodyear,AZ
Summary
Dynamic and results-oriented professional with a proven track record at Target, where I elevated customer satisfaction through exceptional service and problem-solving. Skilled in teamwork, collaboration, and time management, I consistently exceeded performance expectations. Fluent in English, I excel in fast-paced environments, leveraging strong communication and organizational skills to achieve operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Target
01.2024 - Current
- Maintained cleanliness, organization, and safety in work areas to enhance efficiency.
- Quickly mastered necessary tasks to enhance performance.
- Provided availability to work during holidays and peak times.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Team Member
McDonald's
09.2021 - 12.2022
- Delivered exceptional customer service in a fast-paced environment, ensuring a positive guest experience.
- Maintained efficiency during high-volume hours by managing multiple tasks, including food preparation, order assembly, and cash handling.
- Consistently adhered to health, safety, and quality standards to uphold a clean and compliant work environment.
- Collaborated with team members to meet daily operational goals and improve workflow efficiency.
- Demonstrated reliability by consistently arriving on time, fulfilling assigned shifts, and exceeding performance expectations.
- Developed strong problem-solving skills by addressing customer concerns and resolving issues promptly and professionally.
Education
Bachelor In Medical Laboratory Science - Biological Sciences
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZHigh School Diploma -
Desert Edge High School
Goodyear, AZ05.2023
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Training and mentoring
- Team building
- Fluent in English
- Time management
Accomplishments
- Achieved President's Honor Roll for both freshman and sophomore years at community college, maintaining a 4.0 GPA.
- Inducted into Phi Theta Kappa Honor Society, recognizing academic excellence and leadership potential.
- Volunteered actively in the community, contributing to various service initiatives.
Certification
- Food Handler's Card - Certified to handle and prepare food safely in compliance with health and safety regulations.
- CPR/First Aid Certification - Trained in basic life-saving techniques and emergency first aid.
- AVID Program Completion - Recognized for completing a program focused on college readiness, time management, and academic skills.
- Phi Theta Kappa Membership - Inducted into the international honor society for academic excellence and leadership at the community college level.
Interest
- Photography: Passionate about capturing life's moments through photography.
- Medical Career Exploration: Actively researching and learning about the field of anesthesiology and healthcare, engaging in relevant volunteer opportunities to gain experience.
- Community Engagement: Dedicated to giving back to the community through volunteering, teaching at church, and participating in local events.
- Learning & Development: Continually striving for personal growth and academic excellence in pursuit of a career in the biomedical sciences.
Timeline
Team Member
Target
01.2024 - Current
Team Member
McDonald's
09.2021 - 12.2022
Bachelor In Medical Laboratory Science - Biological Sciences
Maricopa Community Colleges, Estrella Mountain Community College
High School Diploma -
Desert Edge High School
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