Dedicated corporate collections/AR professional who adapts seamlessly to evolving accounting processes and technologies. I am currently seeking a challenging position, in which I can contribute my 20 years of corporate collections, billing, and accounts receivables experience, while reaching new heights professionally.
Overview
18
18
years of professional experience
Work History
AR Specialist/Consultant
Robert Half Finance & Accounting
03.2022 - Current
Coordinated with external collections agencies when necessary, ensuring seamless handoff of delinquent accounts while protecting company interests at all times.
Increased customer satisfaction levels by promptly addressing inquiries regarding billing issues or adjustments needed on their accounts.
Analyzed trends in payment patterns and customer behavior, identifying opportunities for process enhancements that would improve overall AR performance.
Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
Accounts Receivables Analyst
Americold-Corporate
11.2021 - 03.2022
Maintain accurate accounts including: cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses, and line of credit transactions.
Collections Specialist
McLarens
08.2019 - 11.2021
Manage and process payments for accounts via internet and phone.
Process all deposits, write offs, and refunds for clients daily.
Prepare and submit statements.
Reconcile accounts for clients when adjustments and corrections are needed.
Responded to inquiries, and make calls regarding outstanding invoices and billing issues.
Develop/maintain positive relationships with customers, brokers, and vendors.
Accounts Receivables Administrator
TransGroup Global
11.2017 - 06.2019
Manage and process payments for accounts via internet and phone.
Process all deposits, write offs, and refunds for clients daily.
Provided excellent customer service.
Reconcile accounts for clients when adjustments and corrections are needed.
Responded to inquiries, and make calls regarding outstanding invoices and billing issues.
Reduced 60 to 90 day debts by 25%.
Maintaining 80% of current portfolio Zulily.
Billing Coordinator
Emerald Services
11.2016 - 08.2017
Issue invoices and distribute them electronically or by mail.
Prepare and submit statements.
Consistently met or exceeded monthly goals.
Flourished in a high volume fast-paced environment.
Counseled and assisted current customers in determining their best payment option(s) to bring their existing store credit card payments up-to-date.
Was responsible for the recovery of over $750,000 of past due client balances.
July 2013- Recognized for collecting 100% percent of my assigned portfolio consisting of 300 accounts.
Project Accountant
CallisonRTKL
02.2016 - 08.2016
Ensure the company tracks and collects debts consistently and correctly.
Issue invoices and distribute them electronically or by mail.
Prepare and submit statements.
Develop/maintain positive relationships with customers, brokers, and vendors.
Balances monthly billing statements for existing clients after changes are entered into billing system and adjust statements.
Ability to execute complex billing in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills).
Activate & set up projects in accounting/project management system in accordance with client billing requirements.
Communicates project status and project numbers to appropriate staff.
Ensured that processes and procedures for contracts are followed; signed proposals are received for all consultant work; change orders are documented and signed, and that original copies of fully executed client and consultant agreements reside in the Contracts Department.
Kept accounting system current with respect to contract fee maximums and change orders.
Prepared and issues supplementary information such as pay applications or custom invoices.
Proactively identified & resolved project costs issues and kept Project Manager apprised as appropriate.
Reviewed billing worksheets and other reports for errors.
Closed projects on a timely basis when the project is completed.
Obtained appropriate Project Manager approval for consultant invoices and processes the consultant invoice so it can be paid when due.
When necessary, rejected invoices in a timely manner & notified consultant & Project Manager of these issues.
Collections Specialist
Financial Pacific
10.2007 - 09.2015
Managed and serviced delinquent accounts.
Developed/maintained positive relationships with customers, brokers, and vendors.
Collect payments in a timely manner.
Addressed and resolved non-routine, complex, and unexpected variances for accounts delinquent 1-45 days.
Performed debit, credit and account totals in databases (SharePoint, Docuware, Oracle, IssacArtiva).
Responded efficiently to internal/external account inquires.
Contacted clients and vendors regarding overdue bills, and billing issues.