Sedena McClain
Las Vegas
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
10
10
years of professional experience
Work History
CPR Instructor
Train 2 Save CPR LLC
03.2023 - Current
- Measured student performance using objective evaluation criteria aligned with national guidelines for effective CPR administration.
- Incorporated diverse teaching methods to accommodate various learning styles, improving overall comprehension levels among students.
- Increased community awareness of CPR importance through public workshops, presentations, and seminars.
Office Specialist
District Attorney Family Support Division
05.2017 - 03.2023
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
Nutrition Assistant
University Medical Center, UMC
07.2015 - 05.2017
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Education
Bachelor of Science - Public Administration
University of Phoenix
Tempe, AZ09-2023
Skills
- Quotes and sales
- Customer follow-up
- Negotiation
- Email marketing
Accomplishments
Life, Health and Accident
Timeline
CPR Instructor
Train 2 Save CPR LLC
03.2023 - Current
Office Specialist
District Attorney Family Support Division
05.2017 - 03.2023
Nutrition Assistant
University Medical Center, UMC
07.2015 - 05.2017
Bachelor of Science - Public Administration
University of Phoenix
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