Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in word, excel, microsoft, powerpoint, spreed sheet, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Unit Supply Specialist (92Y)
US Army
10.2018 - Current
Managed the procurement process to ensure timely acquisition of necessary supplies, supporting mission readiness and operational success.
Participated in cross-functional teams to address supply-related challenges, contributing valuable insights and solutions from a logistics perspective.
Prepared comprehensive reports detailing inventory discrepancies or issues identified during routine inspections for submission to upper-level leadership teams.
Demonstrated adaptability by quickly adjusting supply plans in response to changing mission requirements or unforeseen circumstances.
Provided training on proper inventory management techniques to junior personnel, enhancing their skills and contributing to overall team effectiveness.
Assisted in the development of annual budget proposals for the unit''s supply needs based on historical data analysis and anticipated future requirements.
Police Records Specialist
Lauderhill Police Department
10.2023 - 04.2024
Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
Contributed to higher conviction rates with thorough research and compilation of criminal histories for use in prosecution efforts.
Assisted officers in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems.
Scanned paper records to transfer to digital filing systems.
Ensured accurate recordkeeping by regularly auditing and updating database information.
Campus Monitor
Broward County School Board
10.2021 - 10.2023
Monitored visitor access to the campus, ensuring all guests were properly signed in according to established procedures.
to provide security and ensure the safety of students, faculty and visitors in the Broward county Public School buildings and surrounding premises by patrolling and operating scanning equipment,
Also perform drills bomb threats and fire drills.
De-Escalated problems if and when they accrued.
Served as a trusted resource to students, providing support and guidance on personal safety concerns when needed.
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues with students.
Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
Postal Carrier
Broward Clerk Of Courts
12.2020 - 07.2021
Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Handled mail and packages with care to prevent damage during delivery.
Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Clerk
Broward Clerk Of Courts
12.2016 - 03.2020
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Maintained filing system and organized customer documents for easy retrieval of information.
Completed data entry tasks with accuracy and efficiency.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.