Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sedric Harris

Forney,TX

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

8
8
years of professional experience

Work History

Call Center Sales Agent

TWG Calls
09.2023 - Current
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Achieved top performer status consistently due to excellent sales results and customer feedback ratings.
  • Enhanced team productivity by collaborating on strategies to improve call center performance metrics.

Warehouse Worker

Xander Staffing
04.2021 - 07.2023
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Strapped items down over protective padding to secure throughout transportation.
  • Demonstrated flexibility and adaptability in response to changing priorities or task assignments within a fast-paced work setting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Streamlined product retrieval process through detailed knowledge of warehouse layout, reducing time spent searching for specific items.
  • Showcased exceptional multitasking abilities while simultaneously operating the electric pallet jack and managing other essential warehouse duties.

Sales Associate

Cricket Wireless
12.2021 - 06.2023
  • Enhanced product knowledge by participating in routine training sessions, enabling better understanding of features and benefits when presenting to customers.
  • Followed up with customers to solicit further sales.
  • Qualified leads and set up customer appointments for outside sales team.
  • Asked pertinent questions to understand customer requirements.
  • Developed personalized scripts for various product offerings, improving the effectiveness of sales presentations.
  • Negotiated pricing and payment terms with customers when possible to close deals.

Sales Associate

MarketSource
10.2020 - 11.2021
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Car Salesperson

Clay Cooley Volkswagen
08.2019 - 09.2020
  • Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Used in-store system to locate inventory and place special orders for customers.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Dishwasher/Utility Worker

Luby's Fuddruckers Restaurants
10.2018 - 08.2019
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Monitored dishwashing machines for proper functioning.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Dishwasher/Food Preparation Worker

Chicken Express
04.2017 - 08.2018
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Monitored dishwashing machines for proper functioning.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.

Crew Team Member

Whatabuger
01.2016 - 11.2016
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Participated in ongoing training programs to continuously improve skills and knowledge of company procedures.
  • Contributed to the achievement of company targets through consistent delivery of high-quality service.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared salads, soups and sandwiches for customers.

Education

High School Diploma -

North Forney High School
Forney, TX
05.2018

Skills

  • Documentation
  • Inbound and outbound calls
  • Outbound telemarketing
  • Outbound Calling
  • Call Management
  • Decision-Making
  • Payment Processing
  • Account Management
  • Customer Orders
  • Customer Inquiry and Response
  • Client Needs Assessment
  • Persuasive Strategies
  • Product Recommendations
  • Scripted calls
  • Customer Engagement
  • Account Updates

Timeline

Call Center Sales Agent

TWG Calls
09.2023 - Current

Sales Associate

Cricket Wireless
12.2021 - 06.2023

Warehouse Worker

Xander Staffing
04.2021 - 07.2023

Sales Associate

MarketSource
10.2020 - 11.2021

Car Salesperson

Clay Cooley Volkswagen
08.2019 - 09.2020

Dishwasher/Utility Worker

Luby's Fuddruckers Restaurants
10.2018 - 08.2019

Dishwasher/Food Preparation Worker

Chicken Express
04.2017 - 08.2018

Crew Team Member

Whatabuger
01.2016 - 11.2016

High School Diploma -

North Forney High School

Similar Profiles

CREATE PROFILE
Sedric Harris