Operations professional specializing in nonprofit development, parking and traffic coordination, safety, customer service, and team leadership. Analyze traffic patterns to identify operational improvements and manage parking operations with a strong safety and security focus. Train and guide employees, coordinate with staff and vendors, and enforce policies and procedures for efficient day-to-day operations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Co-Founder and Assistant Director of Development
South Dekalb Sports Association
Lithonia, GA
08.2015 - Current
Supported development of a mission, vision, and culture framework(s) to guide growth, branding, and staff development.
Coordinated planning and tracking of annual budgets across teams to ensure alignment with organizational goals.
Guided coaches and team managers in consistently applying policies and procedures to maintain operational integrity.
Drafted policies and procedures for daily nonprofit operations.
Contributed to marketing and communications efforts to enhance community awareness and engagement.
Built external partnerships across state to increase donor and community engagement.
Organized summer camps, training clinics, fundraising events, and community outreach events.
Assisted with coordination of board and committee meetings.
Demonstrated exceptional customer service skills by effectively addressing client needs and inquiries.
Genius Studios Coordinator/Traffic Director
The Kindezi School
Atlanta, GA
08.2019 - 05.2024
Communicating with Principal(s), staff, families and on-site contractors/vendors on all aspects of the Genius Studios programming
Providing periodic reports to the Principal and Director of Enrichment on all aspects of genius studios ensures the program is in compliance and aligned to the network mission and goals
Working with Principal and Director of Enrichment to review program outcomes; assess program impact on student achievement and adjust programmatic expectations accordingly
Implementing safety and security plans given by the Director of Operations; ensure staff understand all safety and security procedures
Guided employees through challenging situations to achieve effective solutions.
Trained employees on best practices and protocols, enhancing team management and productivity.
Analyzed traffic patterns to pinpoint operational improvement areas.
Investigated reports of possible criminal activity involving vehicles like car thefts or hit-and-run incidents.
Operated handheld scanners and mobile payment applications to streamline transaction processes.
Health Education Department Chair
The Kindezi School
Atlanta, GA
05.2017 - 05.2024
Created skill-based physical activity curricula.
Organized physical activities that encouraged students to adopt healthier lifestyles
Oversee all activities and exercises to ensure safe movements and equipment use
Assess the function of behavior and design strategies geared to improve motivation
Developed partnerships with local organizations to enrich student projects and expand resources
Collaborated with administration, staff, parents, and community members to enhance engagement during open houses and faculty meetings
Oversaw the department budget management to ensure resource allocation and efficiency.
Managed athletic supply inventory and ordered new sporting goods.
Utilized Microsoft Excel to analyze data effectively.
Behavioral Specialist
The Kindezi School West
Atlanta, GA
12.2016 - 05.2017
Assessed student emotional and behavioral needs
Enhanced students' social and community competencies by reinforcing daily social emotional skills
Developed students' ability to sustain self-directed behavior, internalize social responsibility, and participate proactively in community activities
Collaborated with parents, teachers, counselors, and administrators to discuss and track students' progress
Conducted individual clinical check-ins to assess student needs
Event Coordinator
Tailgate Guys: Georgia Tech
Atlanta, GA
09.2012 - 08.2016
Managed vendor relationships to ensure quality service delivery.
Coordinated logistics for events at Georgia Tech's athletic facilities.
Organized catering services for various university events and functions.
Supervised event setup and breakdown activities on-site.
Ensured compliance with university regulations and safety standards during events.
Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
Provided on-site support during the day of the event including problem solving if necessary.
Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Education
Bachelor of Arts - Criminal Justice
Valdosta State University
Valdosta, GA
07-2012
Skills
Program Development
Operations management
Event planning
Budget management
Policy Development
Safety compliance
Staff training
Community outreach
Stakeholder relations
Customer relationship management
Leadership
Decision-making
Task delegation
Progress Monitoring
Problem solving
Communication skills
Health Education
Certification
Crisis Intervention (Mindset Training), Positive Behavioral Intervention Strategies, Response to Intervention, CPR Certified, USSSA & Grand Slam Umpire
PROFESSIONAL HONORS
The Kindezi Schools Teacher of Distinction (2018-2019), Dekalb County Schools Professional of the Year (2015-2016)
Assistant Director of Development, UNMC at University of Nebraska FoundationAssistant Director of Development, UNMC at University of Nebraska Foundation
Founder, Managing Director & Professional Coach at Compassion Family Health LLCFounder, Managing Director & Professional Coach at Compassion Family Health LLC