Dynamic Distribution Center Operations Manager with a proven track record at Scandinavian Designs, excelling in inventory management and staff training. Adept at enhancing operational efficiency and ensuring compliance with safety regulations. Strong leadership and problem-solving skills drive successful team performance and cost reduction initiatives.
Overview
18
18
years of professional experience
Work History
Distribution Center Operations Manager
Scandinavian Designs
San Rafael
02.2022 - Current
Manage daily warehouse operations, including receiving, storage, and dispatch.
Lead safety compliance efforts, including DOT regulations and Samsara tracking.
Supervise staff, conduct training, and enforce operational protocols.
Analyze performance metrics to improve efficiency, and reduce costs.
Coordinate vendor relationships and transportation logistics.
Managed distribution operations to ensure timely delivery of goods.
Supervised warehouse staff to maintain efficient workflow and productivity.
Coordinated inventory management processes to optimize stock levels.
Implemented safety protocols to ensure compliance and reduce risks.
Developed training programs for new employees on distribution procedures.
Collaborated with suppliers to streamline order fulfillment processes.
Analyzed shipping data to identify areas for process improvement.
Oversaw equipment maintenance schedules to ensure operational readiness.
Managed the daily activities of distribution staff, providing guidance and support when needed.
Supported senior leadership by accurately reporting monthly and annual sales, P&L and staff efficiency reports.
Prepared shipping documents such as bill of lading, invoices and packing slips.
Ensured compliance with applicable laws, regulations, policies and procedures related to distribution activities.
Tracked performance metrics such as on-time delivery rate, lead time, cost per unit shipped, identifying areas for improvement where necessary.
Developed organizational systems for financial reports, schedules, inventory control and merchandising.
Monitored warehouse operations, ensuring that all safety protocols were adhered to.
Negotiated contracts with suppliers to ensure competitive pricing on materials and services.
Analyzed customer demand patterns to optimize stock levels and minimize costs.
Investigated discrepancies between actual stock levels and those indicated by inventory reports.
Catering & Banquet Manager
Various Companies (Meritage Resort, Richmond Country Club, Paula Le Duc)
05.2017 - 09.2022
Planned and executed events, managed staff, and coordinated logistics.
Created menus, processed contracts, and ensured client satisfaction.
Ordered supplies and maintained high standards of service delivery.
Planning & Scheduling: Develop event timelines, agendas, and checklists.
Secure venues, vendors, and necessary permits.
Budget Management: Prepare and manage budgets.
Negotiate contracts to stay within financial limits.
Vendor & Client Coordination: Communicate with clients to understand their vision.
Liaise with vendors (catering, décor, AV, transportation).
Logistics & Operations: Arrange equipment, seating, and layout.
Oversee setup and teardown.
Compliance & Safety: Ensure adherence to health, safety, and legal regulations.
On-site management supervises staff and volunteers.
Troubleshoot issues during the event.
Post-Event Tasks: Handle invoicing, feedback collection, and reporting.
Distribution Manager/ Delivery Manager
Sports Ba , Bay Area Beverage Corp
San Rafael
06.2014 - 09.2022
Oversaw shipping, receiving, and inventory control using SAP and ERP systems.
Maintained accurate documentation and coordinated with external partners.
Managed distribution operations for beverage products across the Bay Area.
Oversaw inventory control and ensured accurate stock levels.
Coordinated logistics with suppliers and transportation partners.
Trained staff on safety protocols and operational procedures.
Managed procurement, expense reporting, and supply chain logistics.
Supported outreach efforts through CRM tools and social media.
Facility Maintenance & Grounds Supervisor
YMCA of East Bay / WCCUSD
01.2008 - 06.2015
Supervised custodial and grounds staff to maintain district standards.
Performed landscaping tasks including mowing, trimming, and planting.
Operated and maintained equipment such as mowers and blowers.
Conducted inspections and implemented repairs to ensure facility upkeep.
Managed budgets and coordinated with district officials for compliance.
Ground and Maintenance Supervisor
West Contra Costa Unified School District (WCCUSD)
Richmond
01.2008 - 06.2015
Maintained cleanliness and safety of school facilities in alignment with district standards.
Performed routine custodial tasks including sweeping, mopping, sanitizing restrooms, and waste disposal.
Assisted with minor repairs and reported maintenance issues to appropriate departments.
Supported groundskeeping efforts including landscaping, lawn care, and seasonal clean-up.
Operated cleaning and landscaping equipment and ensured proper maintenance of tools.
Collaborated with maintenance and administrative teams to ensure smooth facility operations.
Managed inventory of maintenance supplies and equipment for efficient operations.
Developed schedules for preventative maintenance tasks across multiple campuses.
Collaborated with school administrators to address facility-related concerns promptly.
Implemented best practices for waste management and recycling programs in schools.
Coordinated routine inspections and repairs of school buildings and grounds.
Supervised maintenance staff to ensure school facilities remained safe and functional.
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Maintained clear and safe workspace areas to meet OSHA standards.
Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
Ordered replacement parts as required to keep machines running efficiently.
Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
Education
High School Diploma -
El Cerrito High School
El Cerrito, CA
06-2007
Some College (No Degree) - Psychology
City College of San Francisco
San Francisco, CA
Some College (No Degree) - Psychology/English Literature
Contra Costa College
San Pablo, CA
Skills
Facility and grounds maintenance
Administrative coordination
Inventory and asset management
SAP (Supply Chain Management System)
ERP (Enterprise Resource Planning)
Microsoft Office Suite
OSHA and DOT compliance
Vendor and contractor relations
Staff supervision and training
Event planning and logistics
Budgeting and procurement
Equipment operation and repair
Leadership and team management ability to guide, motivate, and manage teams toward achieving goals
Communication skills clear verbal and written communication for collaborating with colleagues, clients, and vendors
Problem-solving and critical thinking quickly involve analyzing situations and finding effective solutions under pressure
Time management and organization prioritizing tasks and meeting deadlines efficiently
Adaptability and flexibility, adjusting to changing priorities and environments without losing productivity
Technical proficiency familiarity with tools like Microsoft Office, SAP, ERP systems, and event management software
Customer service orientation delivering excellent service and maintaining positive client relationships
Budgeting and financial management managing costs negotiating contracts and staying within budget
Attention to detail, ensuring accuracy in planning, documentation, and execution
Networking and relationship building, building strong connections with vendors, clients, and stakeholders
Performance analysis
Safety compliance
Equipment maintenance
Inventory management
Logistics coordination
Supply chain management
Vendor relations
Operational efficiency
Team leadership
Effective communication
References
Maxwell Ellison, Top Dog Security LLC, (510) 944-5991
Specialized Living Instructor / Caregiver at Dewitt and Associates Behavioral ServicesSpecialized Living Instructor / Caregiver at Dewitt and Associates Behavioral Services