Okju Vongvilay
Antioch,CA
Summary
Administrative Professional | Remote Travel Agent
Personable Administrative Professional with 8+ years of experience and a recent Certificate in Travel Marketing from Los Medanos College. An excellent communicator adept at providing exceptional customer service. Proficient in data entry, problem-solving, MS Office, and travel booking systems. Adaptable team player with meticulous attention to detail and a passion for the travel industry.
Overview
13
13
years of professional experience
Work History
Administrator Support
Commercial Support Services
09.2009 - 05.2015
- Managed data entry and file organization using XYZ software, ensuring efficient retrieval
- Maintained effective client communication, answering inquiries promptly
- Initiated process improvements to streamline workflow efficiency.
Mail Clerk
Oce Business Services
05.2004 - 04.2006
- Ensured accurate sorting, distribution, and processing of mail/documents
- Demonstrated meticulous attention to detail
- Collaborated with team members to meet deadlines.
Mail clerk intern
Vocational Rehabilitation
06.2002 - 04.2003
- Assisted in organizing and distributing mail, facilitating internal communication
- Gained valuable insights into mail handling processes through collaboration with experienced staff.
Education
Certificate of Achievement - Travel Marketing
05.2022
Completed 18-credit program covering travel operations, marketing, and customer service
Acquired expertise in travel booking systems, itinerary planning, and destination knowledge
High School Diploma -
05.1998
Concentrated Studies: Accounting, Keyboarding, Economics, Religion, Career Development
International Club President (1996-1998)
Members: Students Against Drunk Driving, Chorus, Cheerleading Squad
Developed leadership, public speaking, and time management skills through extracurricular
Skills
- Adaptability
- Administrative
- Communication in Difficult Situations
- Microsoft Office
- Social Problem Solving
- Attention to detail
- Teamwork
- Work ethic
- Interpersonal skills
- Creativity
- Organization
- Filing
- Quick to learn
- Reliable
- Accuracy
- Remote learning support
- Online Chat Support
- Administrative Support
Languages
Korean
Native or Bilingual
Timeline
Administrator Support - Commercial Support Services
09.2009 - 05.2015
Mail Clerk - Oce Business Services
05.2004 - 04.2006
Mail clerk intern - Vocational Rehabilitation
06.2002 - 04.2003
Los Medanos College - Certificate of Achievement, Travel Marketing
Our Lady of Perpetual Help High School - High School Diploma,
Similar Profiles
VARSHA UTKURIVARSHA UTKURI
Support Analyst at Data Economy (Citizens Bank Commercial Lending KTL Support)Support Analyst at Data Economy (Citizens Bank Commercial Lending KTL Support)
BRIAN MORANBRIAN MORAN
Project Manager at Boeing Commercial Aircraft Customer Support Maintenance Programs EngineeringProject Manager at Boeing Commercial Aircraft Customer Support Maintenance Programs Engineering
Tracey ScurrTracey Scurr
Residential Disabilities Support Worker/Team leader at Southern Cross support Services-Team Leader, Foundations Care: Support/Youth Worker, Toowoomba QLD. (FIFO to Rockhampton & Gladstone) Breakaway: Delivering Quality support, Toowoomba, QLD. STRIDE: For better mental health. Toowoomba, QLD. Family Cantered Support Services. Stanthorpe, QLDResidential Disabilities Support Worker/Team leader at Southern Cross support Services-Team Leader, Foundations Care: Support/Youth Worker, Toowoomba QLD. (FIFO to Rockhampton & Gladstone) Breakaway: Delivering Quality support, Toowoomba, QLD. STRIDE: For better mental health. Toowoomba, QLD. Family Cantered Support Services. Stanthorpe, QLD
Carllon AndersonCarllon Anderson
Wearhouse Merchandiser at COSTCOWearhouse Merchandiser at COSTCO
Anthony LumpkinAnthony Lumpkin
Owner Operator/Training Facilitator at Next Gen Skills AcademyOwner Operator/Training Facilitator at Next Gen Skills Academy