See Yang
Inver Grove Heights,MN
Summary
Motivated healthcare administration student with over 1500 residency hours at a skilled nursing facility. Brings a strong understanding of regulatory compliance, care planning processes, and interdisciplinary collaboration. Demonstrates strong communication, organization, and follow-through by assisting with projects and taking on leadership roles. Known for reliability, professionalism, and a commitment to supporting staff and providing a positive experience for residents. Committed to learning and advancing leadership capabilities.
Overview
3
3
years of professional experience
Work History
Administrator Intern
Apple Valley Village Health Care Center
Apple Valley, MN
06.2025 - Current
- Assisted leadership team with compliance tasks ensuring regulatory standards were upheld and survey readiness achieved
- Served in an interim capacity for the Onboarding and Retention Success position to ensure continuity of staff support and maintain a positive onboarding experience for new hires
- Implement process improvement projects to enhance internal operations, external relations, and customer service
- Shadowed Administrator and department leaders to gain insights into departmental operations and workflows
Administrative Student Consultant
Small Business Development Center
Eau Claire, WI
08.2024 - 05.2025
- Reviewed client business plans for clarity and feasibility, providing recommendations to enhance structure and credibility
- Organized and developed office systems and procedures including filing structures and digital documentation processes
- Coordinated client needs and assisted with internal projects to support daily workflow
- Updated client progress in internal database to ensure timely and accurate documentation
Medical Screener/Reception Technician
CSL Plasma
Eau Claire, WI
07.2024 - 11.2024
- Executed registration procedures by entering accurate donor information, educating donors on safety procedures, and clarifying screening outcomes and donation eligibility
- Conducted medical screenings for temperature, blood pressure, and hemoglobin, and conveyed results to donors to inform their donation decisions
Customer Service Intern
WisCaregiver Careers
Remote, WI
05.2023 - 04.2024
- Responded to client e-mails and phone call inquiries by providing clear information, troubleshooting issues and directing individuals to appropriate program resources
- Organized and maintained Excel data to effectively track program participation and applicant progress, enhancing outreach efforts
- Assisted with external relations projects by preparing presentation materials and coordinating communication with partner organizations to strengthen partnerships
Education
Bachelor of Business Administration - Health Care Administration
University of Wisconsin-Eau Claire
Eau Claire, WI05-2026
Skills
- Office administration
- Regulatory compliance
- Data Entry
- Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer service
- Team collaboration
Community Service
- Facilitator, HOSA-Future Health Professionals Mid-Winter Conference - Eden Prairie, MN
- Emcee, Hmong Wausau Festival - Wausau, WI
- Teacher Assistant, University of Wisconsin-Eau Claire - Eau Claire, WI
- Teacher Assistant, North High School - Eau Claire, WI
Preferred Name
Mai See
Timeline
Administrator Intern
Apple Valley Village Health Care Center
06.2025 - Current
Administrative Student Consultant
Small Business Development Center
08.2024 - 05.2025
Medical Screener/Reception Technician
CSL Plasma
07.2024 - 11.2024
Customer Service Intern
WisCaregiver Careers
05.2023 - 04.2024
Bachelor of Business Administration - Health Care Administration
University of Wisconsin-Eau Claire