Own end-to-end product vision for Pan-EU FBA, enabling XXK+ Sellers to seamlessly distribute inventory across multiple European countries as one region, generating XXB GMS
Accelerated engagement and retention by launching a B2B platform that auto-registers Sellers for Pan-EU from day one
Led ML-first initiatives to balance global consumer demand with Prime-eligible supply, using predictive analytics to pre-verify Sellers-doubling the number of countries eligible for automated inventory placement and boosting in-stock rates by ~4% in emerging markets
Authored and presented an executive-level PRFAQ proposing a new global supply chain approach with demand forecasting at export ports. Secured initial funding to form a tiger team of engineers/data scientists to prototype and pilot an MVP
Senior Program Manager, Marketplace Growth
Convoy
07.2018 - 01.2021
Partnered with Data Science teams to build the ML-based load-matching platform and truck-route optimizer, establishing product-market fit
Developed a real-time Portfolio Management product optimizing contracted vs Spot-market freight, improving margin performance
Served on fundraising teams (Series C/D), analyzing profitability metrics and crafting investor-facing narratives
Program & Operations Management Roles
Amazon
01.2016 - 07.2018
Senior Program Manager, Transportation Services: Increased trailer utilization from 33% to 38% through data-driven modeling and improved operational processes
Senior Pathways Operations Manager, Fulfillment: Led a 200+ associate team through Prime Day and Peak Season, overseeing safety, quality, and throughput (TPH)
Decision Scientist, Global Supply Chain
Microsoft
03.2013 - 07.2014
Created KPI frameworks and forecasting models (~96% accuracy) to optimize logistics/transportation
Lead Manufacturing Test Engineer, Surface Keyboards
Microsoft
10.2010 - 03.2013
Owned test methodologies, increasing yields from 92% to 98.3% by reducing non-repeating failures
Education
M.S. - Operations Research/Industrial Engineering
Columbia University
12.2015
B.S. - Electrical/Computer Engineering
Georgia Institute of Technology
08.2010
Skills
AI Product Prototyping Tools , B2C/B2B Platforms, Product Development Lifecycle, Market Research, Competitive analysis, GTM Execution, Incentives & Pricing, Python, Stochastic & Deterministic Modeling, Probability & Statistics
Timeline
Senior Technical Product Lead (Pan-European FBA)
Amazon
03.2021 - Current
Senior Program Manager, Marketplace Growth
Convoy
07.2018 - 01.2021
Program & Operations Management Roles
Amazon
01.2016 - 07.2018
Decision Scientist, Global Supply Chain
Microsoft
03.2013 - 07.2014
Lead Manufacturing Test Engineer, Surface Keyboards