Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seema Dubey

Summary

Results-driven professional with over 27 years of proven track record in successful implementation and delivery of large enterprise applications at prestigious companies like PVH Corp, Radian, MetLife, Kering USA, L’OREAL USA, EmblemHealth, Horizon BCBS, IBM, AT&T, Deutsche Bank and KPMG Consulting. Demonstrated proficiency in Product Management, Roadmap, Backlog Refinement, Business Requirements, Business Process Mapping, Technical Architecture. Goal-oriented team leader adept at building strong relationships with coworkers and business teams.

Overview

30
30
years of professional experience

Work History

Principal Program and Project | Product Management

LTIMindtree, International
01.2024 - Current
  • Client: Ally Bank
  • Environment: Digital Marketing, SFMC, Data Walk, AWS, Campaign Management, Enterprise Reporting, JIRA, Confluence
  • Project Park Place is an initiative undertaken to build a new centralized Customer Data Platform for Marketing and Reporting Needs
  • Replace the current eMap application to resolve Data Privacy and Data Security Concerns
  • Solve for Customer Mastering, Identity Resolution, Preference Data Management, Segmentation, Campaign Management, Growth Marketing and Enterprise Reporting
  • Collaborated with vendors like AWS and Data Walk (DW) to Conduct workshops, define product requirements, create POCs and provide demos for Customer Mastering and Householding solutions
  • Responsible for all Communications with Key Stakeholders, Vendors, Business Partners, Engineering team and other Cross Functional teams to gather, prioritize product requirements and delivery of various projects
  • Collaborated with vendors and cross functional teams like eMap, Customer 360, Ally Customer Master (ACM), AWS (Amazon Web Services), Data Walk, Enterprise Architecture and Data Engineering Teams
  • Created executive Summary Decks, Product Roadmap, Backlog, Epics, SharePoint and Confluence sites for all project deliverables
  • Worked on 30+ Input Data File Analysis for various LOBs like Invest, Auto, Employee, SFMC etc

Sr. Product Manager, Marketing Technologies

PVH Corp, NY
12.2021 - 12.2023
  • Environment: Salesforce Service Cloud, Marketing, Agile One (CDP), Commerce Cloud, Digital Marketing, WebSphere
  • Successfully implemented and delivered several large Programs like CDT Globalization, Global Digital Commerce (GDC) for Calvin Klien, GDC for Tommy Hilfiger and Australia New Zealand ANZ CDT Implementation
  • Collaborate with stakeholders to define the Product Vision, Roadmap, and long-term strategy
  • Responsible for all Communications with Key Stakeholders, Vendors, Business Partners, Engineering team and other Cross Functional teams to gather, prioritize product requirements and delivery of various programs
  • Lead the end-to-end product development lifecycle, from ideation, requirements definition to launch and post-launch optimization
  • Actively participated in Sprint Planning, backlog refinement, grooming sessions, and Daily Scrum meetings
  • Acted as liaison between vendors and implementation partners like Sapient (eCommerce), Manhattan Associates (MAO), Agile One (CDP), Capgemini (MuleSoft), NeuraFlash (SFSC), Infosys (CDT Globalization); Ogilvy (ANZ Implementation)
  • Customer Data Transformation (CDT) involved globalization of Salesforce Service Cloud, Marketing Cloud and Agile One CDP for APAC and EMEA regions
  • Successfully implemented Global Digital Commerce (GDC) for Calvin Klein that re-platforms ecommerce sites from WebSphere to Salesforce Commerce Cloud
  • Headed the entire Tommy Hilfiger GDC program for Martech Team
  • Defined product requirements for Order on Behalf of Customers, Deep Linking with MAO (OMS), Account Management, Chatbot; Community Cloud, Customer Profile, (Store, Communication and SMS) Preferences; Gated Experience, Narvar Tracking, Order Appeasements, MuleSoft Interfaces with MAO, SAP and Agile One
  • Worked closely with implementation partners to onboard Australia and New Zealand (ANZ) on Global Template by integrating Magneto EComm site, Magento POS with SFSC, Customer Data migration from Zendesk to Service Cloud
  • Worked closely with NeuraFlash Team to implement Einstein Case Classification, Case Wrap up, Reply Recommendation; TechDebt, Calabrio Quality Management and various new features for NASSC (North America Salesforce Service Cloud)

Sr. Product Manager

Radian Group, PA
01.2021 - 11.2021
  • Company Overview: Radian Group is a leading Mortgage Insurance company with a suite of mortgage, risk, real estate, and title services
  • Environment: Salesforce Sales Cloud (SFSC), Service Cloud, Digital Marketing, Rally, JIRA, Confluence
  • Worked on a large CRM Initiative called "Mortgage Transaction Utility" that will automate the entire Loan borrowing process for secondary market
  • Worked closely with Stakeholders, Business Partners and various groups to define new CRM Initiatives and Business Strategies to improve User Adoption
  • Lead the product development process, including sprint planning, backlog grooming, and prioritization
  • Collaborate with the development team to ensure timely and high-quality delivery of features
  • Responsible for Borrower Track; worked closely with SMEs and other Product owners to define 150+ business rules
  • Created Product Backlog; defined complex Workflow rules and process flows for various modules like Asset Verification, Credits & Liabilities, Income Verification, and Borrower Check
  • Worked closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups and guide the team through key milestones
  • Responsible for Lender Profile Admin (LPA DeCom) project to migrate legacy application to Salesforce instance
  • Defined several new features for Rate Quote Profile for MI Online (Mortgage Insurance) Salesforce Implementation
  • Prepared presentation and training manual for Underwriter Quality Control (UQC) implementation for Audit Management
  • Responsible for mentoring 2 Interns from Drexel University for their Co-Op Programs

Sr. Product Manager

MetLife Investments, NJ
12.2019 - 12.2020
  • Environment: Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Azure DevOps, SharePoint, ServiceNow
  • Worked at MetLife supporting various groups like Investment Management, Client Service Group, Private Placements, Alternative Investments, Private Equity, Real Estate and Agriculture
  • Worked closely with Stakeholders and Business Partners of various groups to define new CRM Initiatives, Salesforce Business Strategies, Improve User Adoption
  • Created CRM Product Roadmap, defined timelines, and delivery schedule for various Investment groups
  • Used Agile methodology for Project Management, Release Planning, Sprint Planning, Daily Scrum Calls, User story Grooming session etc
  • Worked with the Sales (ICG) and Client Service (CSG) teams to prioritize change requests for Companies, Company Profiles, Contacts, Opportunities, Deal Logs, Investor Mandates, Funds, Portfolios, Products, Contracts, Tasks and Dashboards
  • Defined and One-Pager Private Placement projects (PP) like Lightning Upgrade, Opportunity Redesign, Tranche Synch Process, Automate Allocation Process, Pre-Trade Compliance, Aladdin Integration, Automatic eMail Distribution, One Pager Document
  • Worked with development and business teams to implement features like Delayed Funding, Contracts Flow, Fund’s Portfolio Managers, Task Ray, Deal Logs for Private Equity, Mandate Portfolio Synch, Mandate Contact Roles, Merge Company Profiles, Co-Invest Deal Logs, Holdings, PP Restricted List and other BAU enhancements
  • Responsible for Delivery and all Release Management activities for Salesforce monthly production deployments, including QA and UAT Coordination, Create Deployment requests; Service Now Tickets, Change Management meetings, obtain approvals from Architecture, Data, IAM, QA and Business teams

Product Manager

TMP Worldwide, NY/NY
03.2019 - 11.2019
  • Company Overview: TMP Worldwide Advertising & Communications are global leaders in talent acquisition technologies
  • Environment: CRM Marketing, Product Development, Agile - Scrum, JIRA, Confluence, Talent Brew
  • Worked with Mindtree team to build a new CRM product for Candidate Management system that automates the time-consuming, complex process of acquiring, building, and identifying candidate profiles
  • Responsible for managing relationships with stakeholders and maintaining collaborative relationships with external vendors to achieve project goals
  • Responsible for all stakeholder communications, managing their expectations, defining schedule, scope, change control processes, defined CRM Product Roadmap, Product Backlogs and Features
  • Defined Product definition for various modules like Personalization, Template Builder, SMS, Quick Connect, Campaign Management, Audience Center, Dashboards, Analytics, Security and Authentication
  • Successfully implemented Campaign management module for Direct and Promotional Campaigns and measure campaign analytics w.r.t eMail Send, Click, Open ratio
  • CRM system was successfully integrated with Twilio for SMS, SendGrid for Job Matching, Application Tracking System (ATS), Sendgrid for eMail Delivery, Talentbrew site, Jobs API, Audience Center, Personalization Engine, Grape JS for Engagement, Priority Scores, Authorization Service Integration, Prospect classification
  • Responsible for complex implementation of ATS integration, Sourcing, Prospect Profiling, Catalog Browsing, Job Engagement, Priority Scores, Authorization Service Integration, Prospect classification

Product Manager, MIS

Kering USA
03.2018 - 02.2019
  • Company Overview: Kering S.A
  • Is an international luxury group based in Paris, France that owns brands, like Gucci, Saint Laurent (YSL), Balenciaga, Alexander McQueen (AMQ), Bottega Veneta (BV), Boucheron, Brioni, Thomas Maier (TM)
  • Environment: Salesforce Service Cloud, Marketing Cloud, Loqepal, Odigo, SharePoint, JIRA, Omni Channel
  • As a Regional coordinator for North America, I was responsible for the successful launch of Salesforce Customer Care solution that includes Service Cloud, Loqepal, Odigo, and Omnichannel implementations for various brands
  • Responsible for successful roll-out of Salesforce Marketing Cloud for GUCCI, YSL, BV and Kering Signature Brands that include (Balenciaga, Brioni, AMQ, SMC, McQ) for North America region
  • Worked closely with Headquarters team based in France for successful roll-out of Salesforce Classic, Lightning version for Kering Signature Brands (Brioni, AMQ, TM, SMC, Balenciaga), YSL and BV
  • Successfully Implemented Clients, Cases, Tasks, Dashboard Reports, 360 Degree View, Knowledge Base, Omni Channel
  • Engaged Business owners for User Acceptance Testing, User Training, and post-go-live support for Client Service Team for all brands
  • Host Monthly alignment meetings with stakeholders to manage their expectations, identify new requirements, change requests and other challenges
  • Responsible for successful implementation of multiple projects for GUCCI Relational Marketing Team like Client/List Merge Request, Consumer Insights, One to One Entertainment Budget Request, Automatic e-mail Distribution
  • Worked closely with Salesforce implementation Team, Capgemini Production Support Team, TCS Level 1 support and PROSODIE team to resolve several production issues and ongoing tickets
  • Managed the project for YSL Marketing team called YSL Promo Code to add Discount Promo Code to various applications like POS, JDA, NSB, EDW, Klient Analytics, RDM 2.0, Jasper reports

Lead Project Manager, Digital IT

L’OREAL USA
01.2016 - 02.2018
  • Environment: Demandware eCommerce, Salesforce Sales Cloud, Marketing Cloud, ESB, Agile, JIRA, Confluence
  • Managed PPD LEVEL Loyalty Program a B2B division at L’Oreal USA that supported various brands like Redken, Matrix, K’erastase, Shu Uemura (KSHU), Pureology and L’Oreal Paris
  • Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization
  • Identify and scope immediate business needs and challenges
  • Responsible for Sprint Pre-Planning, User Story Grooming sessions, Sprint Planning, Checkpoints, Technical Design sessions, Deployment Readiness meetings with various technical teams
  • Managed vendors like OSF (Demandware), Blue Wolf (Salesforce), ESB (Integration), Exact Target, 500Friends (Merkel), Sapient (DW Support), SAP and PI teams for implementing and supporting PPD Loyalty projects
  • The Self Enrollment and Proxy enrollment flows were redesigned to have a more user-friendly registration process that helped reduce the number of abandoned enrollees and increase the number of enrolled members per month
  • Managed the following projects like Registration Redesign, Pureology LEVEL Site integration (SSO), New SAP Order flow for KSHU products, Product Catalog Gating by Tier, Bonus Events, Reject Events, Merge Automation
  • Wishlist items were integrated from the LEVEL site to Salesforce for reporting and creating marketing journeys
  • The LEVEL Site was integrated with Address Validation Software (AVS) called Experian for correcting shipping address entered during the Checkout process
  • Implemented Product Catalog and pricing model in SFDC, automatic upload of Merchandise and Classes FROM Demandware to SFDC
  • Collaborated with Informatica, GlobalScape, EIW, and 500Friends teams to develop a new East Coast Store Sales Feed

Sr. Technical Analyst

EmblemHealth, NY/NY
01.2011 - 12.2015
  • Company Overview: EmblemHealth is New York's leading neighborhood health insurance and Wellness Company
  • It is a $10 billion company with 3.4 million members
  • Environment: Siebel Call Center 8.X, Sales Cloud, Service Cloud, SFDC, Oracle 11G, IBM Cognos BI, DW, ALM, HP QC
  • Lead the Siebel 8 upgrade, Salesforce Integration, and Business Intelligence implementation w.r.t requirement gathering, analysis, planning, implementation, QA and deployment
  • Acted as liaison between stakeholders and development team to analyze business requirements provide BRDs for customized CRM and BI solutions to reduce cost and improve performance within a given budget
  • Responsible for providing Functional Specs, Business Process Flows, Swim Lanes, Use Cases, coordinated the QA efforts for Unit, Integration and User Acceptance Testing of following PPMs
  • HOD, Provider Contract Lookup, MAPD, Refer SR, View Form, Payments, Pricing Engine Implementation and Generate Client Letter
  • Responsible for View Form and Refer SR integration that provided users with the ability to view ESAWS forms and refer a SR to appropriate queue in ESAWS application
  • Successful Implementations and delivery of HOD and Provider Contract Lookup projects that enabled a user to SSO login to Mainframe Console via CRM Screens and navigate to QCARE
  • Worked closely with vendors Top-Down systems to implement Generate Client Letter for member correspondence, document automation and customer communications management
  • Responsible for Change Control Management, Enhancement Request, Issue management, tracking, documenting, escalation, and resolution using ALM and HP QC
  • Involved in requirement gathering and automation of 25+ Business Intelligence reports for Productivity, Inventory and Ageing that helped business by replacing the manual process with smarter and intelligent eSAWS Analytics reports
  • Successful delivery of ‘Member Call Reports’ that sends out an automatic email to target audience with Call volume report on 1st of every month
  • First Utilization Request Report, MRT Aging Report, MRT Letter Report were successfully implemented in Cognos BI framework

Sr. CRM Analyst

IBM, Information Management, NJ
04.2008 - 12.2010
  • Product: IBM, Optim
  • Environment: Oracle-Siebel 7.X, 8.1, Optim, IBM Data Studio, Oracle eBiz 11.5, R12, Oracle 10G, IBM Web Sphere Optim brings the power of enterprise data management to Siebel, Oracle eBiz, PeopleSoft, SAP, JDEdwards
  • During requirements definition actively engaged partners from the line of business as well as technical experts to deliver solution design document that technology team would follow
  • Extensively analyzed Siebel data model, Joins, Links and MVLs to design several Optim Siebel Access definitions for Accounts, Contact, Household modules These ADs were part of Optim Engineering releases for Test Data Management (TDM) and Data Growth (DG) products of IBM Optim
  • Analyzed the market research documents (MRD) to gather requirements for Data Growth, Test Data Management, solutions for Peoplesoft, Oracle eBiz modules like Payroll, HRMS, Teleservices, Account Payables
  • Defined Data Privacy and Data Retention rules for Payroll and HRMS modules for UK Ministry of Defense
  • Extensively analyzed Oracle eBiz data model provided detailed specs for meta-data, data definitions, Data Archiving and Data Retention strategies for Cash Management and Work In Process Modules of Oracle eBiz
  • Installed Optim, Web Sphere, WASCE and Siebel Servers on multiple VMs, Created Archive, Restore, Delete and Inserts and stored procedures for executing rule-based Validation engines

Sr. System Analyst, eCRM

IBM, Global Services
03.2006 - 03.2008
  • Client: AT&T, IBM (GBS)
  • Environment: Siebel eCommunications 7.5.3, 7.8.2, 8.0 Oracle 9.2
  • As a part of eCRM OLTP team have worked on several complex releases that include a full life cycle of Siebel Upgrade, System architecture for Global Sales Enablement (GSE) modules, Solution Design for PreQual and eMail Response
  • Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR)
  • Ensured all artifacts complied with corporate SDLC policies and guidelines
  • Prioritized outstanding defects in UAT and system problems ensuring accuracy and deadlines were met
  • As a team lead was responsible for the Process flow, functional and technical design documentation to support a new architecture for Global Sales Enablement (GSE) modules
  • Managed the team of 10 offshore members to complete the development and QA cycle
  • Performed the feasibility analysis, system architecture and solution design for Opportunity Attachments with multi-level hierarchical sharing of files between different modules across enterprise
  • Completed full cycle of 7.5 to 7.8 upgrade, was responsible for upgrading Outbound and Inbound eMail workflows
  • Completely redesigned the way documents were stored in eCRM, worked closely with Siebel expert services to get approval on the architecture
  • Prepared the functional specs for eMail Response supporting 100 + business workflows and Assignment manager requirements
  • Prepared the Siebel 7.8 Best Practices document and provided the training for the entire business team
  • I have been part of the triage team of many severities 1 issue, provided resolution that has helped the team several times in go-no-go situation of a quarterly releases

Sr. CRM Analyst

Horizon BlueCross Blue Shield (BCBS), NJ
08.2002 - 02.2006
  • Project: Sales and Marketing Automation, CDH
  • Environment: Siebel Call Center 6.3, 7.5.3.8, e-commerce Portals, MS SQL Server 8, Siebel Remote, IDataStore
  • Being a part of Horizon Siebel practice, I have worked on different Siebel implementations for Sales and Marketing Automation (SMA), Universal Customer Service Workstation (UCSW), Customer Driven Health care (CDH)
  • Determined user/business/functional requirements
  • Worked closely with Siebel Professional Services team to gather requirements, gap analysis, design and implement the 1st and 2nd phases of SMA implementation
  • I analyzed the requirements and implemented Dynamic, Batch and Interactive assignments for Consumers and Commercial Sales
  • Customize the workflow and assignment objects, write assignment rules for county and split county-based territory assignments for Sales Rep
  • Designed and developed functionalities like Audit Trail, Opportunity Sales Tracking, UCSW Crosswalk, Quoting Process, Calendaring, and Sales Method Setup
  • Worked closely with IBM team to define functional requirements for all existing CRM applications to upgrade
  • Involved in full lifecycle upgrade of Siebel applications from Siebel 6.3 to Siebel 7.5
  • Was responsible for reengineering the VBCs based Views mainly Individual Providers, AUTH’s & Referrals, Claims and Payments modules of UCSW
  • Worked in the Server team to support complex Siebel 7 server architecture that included multiple appservers, gateway server, managed resource central dispatch for load balancing, Web servers, DMZ server etc
  • In clustered environment
  • Worked with Accenture and participated in several JAD sessions requirement gathering sessions for UCSW, Portals WEB MD, and Single Sign On strategies for Customer Driven HealthCare (CDH)
  • Prepared the functional and technical design documents for UCSW My Health Bank SSO solution and Benefit Accumulator functionality of CDH
  • Implemented the Integration solution for Siebel and Web Based Portals like WebMD and My Health Bank

CRM Analyst

DEUTSCHE BANK, NYC
06.2001 - 07.2002
  • Project: MaxBlue
  • Environment: Siebel eFinance 6.2.1, 7.0.4, Oracle 8.1.7, Win NT, Web Logic, Java data beans, JDK 1.3
  • MaxBlue was Deutsche Bank’s e-commerce joint venture with Banco do Brazil an online brokerage platform started in Brazil
  • Involved with the team in requirement gathering and gap analysis, interacted directly with the end-users, other vendors to discuss the process flows, swim lanes, field rules, DTDs functional specs for requirements like Customer Maintenance, Account Maintenance, Block Unblock account, Web Lead generation, Web Seduction, 4 Eyes principle, Wire Transfers, Check Processing and Lockbox Banking
  • Extensively analyzed and implemented functionalities like Registering a User, Setting Application Data, Auto creation of Service Request, Opening an Account, Check Account Balances
  • Created and maintained web views Mutual Fund buy, Wire Transfers, Equities
  • Completely developed functionality for Printing Application forms directly from Siebel
  • Designed and configured various other functionalities like Collapse Transactions Views, Find Functionalities, Multiple financial Transactions for a Service Request, lock a closed service request using state models, automatic closure of a Service request, restrict secured wire transfer, maintain relationship manager’s history etc
  • Implemented Campaign Management by defining prospect list, Inbound and Outbound campaigns, responses and offers
  • Responsible for preparing End-users training presentations for MaxBlue Call Center Applications, Campaign Management

Software Engineer

KPMG CONSULTING, CA
03.1999 - 05.2001
  • Client: HighMark Blue Cross Blue Shield
  • Project: HighBar Billing System
  • Environment: MS Visual Basic, PL SQL, Oracle 8.0, Win NT
  • HighBar billing project is automation of the entire billing process to provide the customers’ bills over wire using HighBar Billing Engine, which is driven by different databases like ECS, ICIS, HFDR, Account Receivable etc
  • Claims Processing System: Worked on the automation of Claims Processing to establish business rules for claims processing workflows, claim review and approval process, correspondence, and payment process
  • This helped improve the Workload Allocation and improve turnaround time by 50%
  • HighBar Requirement Management System: Stores historical and current data related to requirement gathering, developing functional Specs, Use cases
  • It also generates different reports for each module stage wise, category wise, date wise and team wise
  • ICIS Views: Generates the current and historical information of all the Active Clients, allows the user to select the bill accounts associated with a client, view the detailed contact and account information

Software Engineer (Campus Recruit)

PATNI COMPUTER SYSTEMS LIMITED, Mumbai, India
03.1997 - 02.1999
  • Company Overview: Patni Computer Systems Ltd
  • Is one of the leading global providers of Information Technology services and business solutions
  • Worked on following projects for GEAE and SCE, details will be provided on request
  • Contract Requirement Management System (CRMS) for GE Aircraft Engines, USA
  • Project Monitoring System (PMS) for PCS Management Information System
  • System Analysis of Gas Turbine Engines (SAGE) for GE Aircraft Engines, USA
  • Field Order Dispatch System (FOD) for Southern California Edison (SCE), USA

BHABHA ATOMIC RESEARCH CENTER (Internship for Gov of India)
07.1995 - 04.1996
  • Graphical Simulation of a Remote Slave Manipulator for Division of Remote Handling & Robotics

Education

Intern - undefined

Department of Remote Handling and Robotics, BARC, Gov of India

BE - Computer Science

University of Mumbai

Post-graduate - Software Application Engineering

Skills

  • Functional: Financial Services, Retail, HealthCare, Investment Management, Tele Communications, Call Center, Digital Marketing, Customer Data Platform, Business Intelligence, eCommerce, Order Management System, Account Management, Product and Pricing models, Campaign Management, Self-service, and Digital Marketing
  • Project Management: Agile Scrum methodologies; IBM Project Management, Leadership in Project Team, SDLC, Waterfall, Application Lifecycle Management (ALM), Release Management, JIRA, Confluence, Service Now, Azure DevOps; Service Manager, SharePoint, TFS, HP QC
  • CRM: Salesforce Sales, Service and Marketing Cloud, Demandware eCommerce, Business Intelligence, Oracle; Siebel, Lightning, Security, User Administration, Workflows, Process Builder; Data Model, Object Model, Data Loader, Workbench, Data Import Wizard, Dashboard and Reports; CRM Analytics, Digital Marketing, Predictive Intelligence, Campaign Management, Lead Generation; Journey Builder, eMail Marketing, Customer 360, Einstein, Chatbot, Community Cloud
  • Products: WebSphere, Oracle, AWS, Calabrio QM, IBM Cognos BI, Developer Studio, MS Project, IBM Data Studio, Infosphere Data Architect, Optim Data Growth (DG), Test Data Management (TDM), Data Privacy (DP), MS Office 2000, Visio Professional, Toad, Query Analyzer

Timeline

Principal Program and Project | Product Management

LTIMindtree, International
01.2024 - Current

Sr. Product Manager, Marketing Technologies

PVH Corp, NY
12.2021 - 12.2023

Sr. Product Manager

Radian Group, PA
01.2021 - 11.2021

Sr. Product Manager

MetLife Investments, NJ
12.2019 - 12.2020

Product Manager

TMP Worldwide, NY/NY
03.2019 - 11.2019

Product Manager, MIS

Kering USA
03.2018 - 02.2019

Lead Project Manager, Digital IT

L’OREAL USA
01.2016 - 02.2018

Sr. Technical Analyst

EmblemHealth, NY/NY
01.2011 - 12.2015

Sr. CRM Analyst

IBM, Information Management, NJ
04.2008 - 12.2010

Sr. System Analyst, eCRM

IBM, Global Services
03.2006 - 03.2008

Sr. CRM Analyst

Horizon BlueCross Blue Shield (BCBS), NJ
08.2002 - 02.2006

CRM Analyst

DEUTSCHE BANK, NYC
06.2001 - 07.2002

Software Engineer

KPMG CONSULTING, CA
03.1999 - 05.2001

Software Engineer (Campus Recruit)

PATNI COMPUTER SYSTEMS LIMITED, Mumbai, India
03.1997 - 02.1999

BHABHA ATOMIC RESEARCH CENTER (Internship for Gov of India)
07.1995 - 04.1996

Intern - undefined

Department of Remote Handling and Robotics, BARC, Gov of India

BE - Computer Science

University of Mumbai

Post-graduate - Software Application Engineering

Seema Dubey