Summary
Overview
Work History
Education
Skills
Professional Experience Summary
Timeline
Generic

Seema Rajaram

Edison,USA

Summary

To leverage expertise in digital transformation and AI-driven solutions to lead strategic initiatives that optimize business operations, enhance quality through robust test and validation processes, and drive innovation via automation. Passionate about establishing and managing Centers of Excellence to foster collaboration, implement best practices, and deliver measurable value to organizations in achieving their digital transformation goals.

Overview

18
18
years of professional experience

Work History

Digital Transformation Program Manager

Montefiore
01.2025 - Current
  • Managing multiple projects related to Workday implementation, ensuring alignment with business objectives.
  • Collaborating with executives, HR, finance, and IT teams to ensure smooth adoption.
  • Leading contract negotiations with Workday and implementation partners.
  • Mapping existing business processes to Workday functionalities and driving efficiency improvements.
  • Managing integrations with payroll, benefits, and financial systems.
  • Leading organizational change efforts to ensure successful adoption of Workday.
  • Coordinating training programs for employees and ensuring ongoing system support.
  • Identifying potential risks and implementing mitigation strategies.
  • Tracking implementation progress and reporting to leadership teams.
  • Define and own the Workday test strategy, covering functional, integration, regression, and user acceptance testing. Develop test plans, test metrics, and report to track progress and quality.
  • Select and implement appropriate test tools and frameworks to support automation and reporting.
  • Lead the triage and resolution of test issues, ensuring timely closure and stakeholder visibility.
  • Coordinate test planning and execution across multiple workstreams and vendors. Ensure traceability between requirements, test cases, and defects.
  • Collaborating with HR operations and functional results leads to ensure test coverage reflects real-world use cases and compliance needs. Produce regular test status reports for program leadership and stakeholders.
  • Identify and mitigate risks related to testing and implementation. Go-Live & Post-Implementation Support
  • Support cutover and go-live readiness from a testing perspective. Assist in the transition from Professional Services to Product Support. Ensure the client can serve as a reference upon completing their implementation.
  • PROJECT: WORKDAY IMPLEMENTATION
  • CLIENT: MONTEFIORE

Digital and AI Global Program Test Manager & Lead TV COE

J&J
11.2021 - 12.2024
  • Develop and implement a comprehensive digital and AI transformation strategy aligned with the organization's goals.
  • Identify and prioritize automation opportunities across the organization, focusing on high-impact areas.
  • Define and communicate the CoE's vision, mission, and objectives.
  • Manage and mentor the CoE team, providing guidance, support, and resources.
  • Establish and maintain robust processes, standards, and templates for design, build, and test activities.
  • Ensure the CoE operates efficiently and effectively, meeting its objectives and delivering value.
  • Identify, evaluate, and implement automation technologies (e.g., RPA, AI, ML).
  • Develop and implement automation solutions that address business needs and improve efficiency.
  • Stay abreast of emerging technologies and trends in digital transformation and AI.
  • Establish and maintain robust testing and validation processes to ensure the quality and reliability of automation solutions.
  • Develop and execute test plans and test cases to validate automation solutions.
  • Identify and address defects and performance issues.
  • Collaborate with business units, IT teams, and other stakeholders to ensure alignment and support for digital and AI transformation efforts.
  • Communicate the CoE's activities, progress, and results to stakeholders.
  • PROJECTS: STUDIO UDI (SS MDR DAM DATA INT,SAP ERP MIG, SAP HANA IMP,BI REPORTS)
  • CLIENT: J&J

Technical Test Program Manager

Pfizer
12.2018 - 11.2021
  • Supervise and hold accountability for the RPS Program’s multiple complex projects, multitasking according to task urgency to meet 100% of deadlines.
  • Listen actively to the clients’ needs, use insights to create workable project schedules, and communicate timelines and specifications clearly to all the Project Team members and business leaders.
  • Generate contingency plans to manage risk and solve problems quickly and efficiently to keep projects on track.
  • Negotiate timelines, specifications, and budgets, and supervise the entire construction process to ensure compliance.
  • Provide outstanding customer service, using clear communication and building positive relationships with clients.
  • Functioned as a point of contact for major clients and answered all queries promptly and professionally.
  • Maintain detailed and accurate project logs and complete all necessary validation documentation.
  • Host the Program daily and weekly status meetings and status reporting.
  • Deliver training sessions to interns and new hires to improve their knowledge of construction laws and building codes.
  • PROJECTS: RPS GPC/PDM/PEARL INT/AUTOMATION, WORKDAY INT, RPA PDM BOTS AUTOMATION
  • CLIENT: PFIZER

Data Integration and Migration Test & Validation Lead

LabCorp
05.2017 - 10.2018
  • Partners with the business, product, and development team, serving as the lead QA resource, through all aspects of the Systems Development Life Cycle (SDLC), including business requirements, functional specifications, integration, and regression testing using currently testing methodologies and tools.
  • Provides high levels of functionality, usability, and testability expertise during the requirements phase. Implement efficient and effective test plans for new systems, problems and/or enhancements.
  • Establishes and leverages formal QA process and oversees all aspects of quality assurance including metrics capture.
  • Establishes Test Plans, Test Cases and general standards for the testing processes and procedures.
  • Provides QA expertise for Business Development Activities and creates/reviews QA Plans for proposals.
  • Guides team members on the analysis and dissection of system requirements and technical specifications to create and execute test cases. Oversees software tests and diagnostics.
  • Manages the evaluation process of testing results to ensure system applications are free from defects and identify areas for improvement.
  • Oversees walk-through, inspection, review, and user group meetings for quality assurance.
  • Leads the production implementation verification and holds team members accountable for validating system quality.
  • Oversees the evaluation of products and services for adherence to government directives, standards, and guidelines concerning quality assurance. Establish policies and procedures for the QA team to follow.
  • Works with project teams to identify and establish quantitative measurements and techniques for measuring software quality. Oversees the implementation of efficiencies as opportunities are identified.
  • Leads test case reviews, designs reviews, and changes control activities. Documents and reports issues discovered during testing and oversee the resolution.
  • Executes assignments according to the schedule and escalates if deviations are foreseen or occur.
  • Serves as the lead to the Quality Analyst team, providing performance appraisal feedback and makes recommendations on hiring, corrective action, and termination decisions.
  • PROJECTS: SIMPLICITY (CTMS) R2.0, ROCHE R1.1, ODW R2.10 CSL BEHRING INT
  • CLIENT: LABCORP

Oracle BI/DWH Test Lead (SIT/UAT)

Gilead Science
04.2015 - 04.2017
  • Test Data file Preparation/Manipulation by cloning and masking the production data based on the Business Requirement
  • Place the Source files in ETL job directory and run all the jobs (TIBCO/BODS/Informatica) stage by stage to load Source Data to Target Database Systems during Initial and Incremental load.
  • Ensure data completeness and correctness (SQL Query against Oracle database for Source to target loading, data count, duplicates, rejects and business transformation mapping logic of clinical trial data CTMS)
  • PROJECTS: OBIA/OBIEE UPGRADE, HYPERION PLANNING ENHANCEMENT
  • CLIENT: GILEAD SCIENCE

Data Analytics Test Lead

IBM, TDBANK
07.2012 - 01.2015
  • Worked with testing teams to develop comprehensive test/ assurance strategy plans for all aspects of testing (Unit, Functionality, System, Regression, and Integration). Responsibilities include supervising/scheduling the testing staff, project management, overseeing test efforts and all testing phases across multiple projects.
  • Define the strategic direction for software quality assurance.
  • Define tactical steps to achieve objectives, addressing success criteria of projects.
  • Perform Project Manual Testing Activities using Microsoft Test Lead
  • Ensure QA projects are completed on time and own responsibility for the quality of the product and effectively define and utilize metrics and reports to manage QA efforts.
  • Provide effort estimates for project schedules for QA team.
  • Review test estimates/schedules for completeness and accuracy and work with Project Management to align expectations on schedules and effort.
  • Balance and manage multiple concurrent projects.
  • Build cross-team alignment around quality objectives and the steps to achieve them.
  • Manage to completion concurrent ad hoc and project related test requests.
  • Excellent communications abilities Trained and coached business users to help define UAT testing plans and requirements, involved in developing validation plan, Functional Requirements, Traceability Matrix, OQ, IQ, PQ, SOP and Standard working procedures (SWP’s).
  • Prepared and reviewed UAT test implementations and tracked any defects.
  • Generated and managed results of all user acceptance test
  • PROJECTS: JDMM- CI RELOAD, OBIEE UPGRADE 11G, HR HELP DESK UPGRADE
  • CLIENT: IBM, TDBANK

Technical Test Automation Lead

IBM, METLIFE
06.2011 - 07.2012
  • Functionality Testing: Test for user authentication and interaction, entire data workflow, all the links in web pages, database connection, forms used for submitting or getting information from user in the web pages, Cookie testing etc.
  • Usability testing: Test for navigation, content, Website should be easy to use, Instructions provided should be very clear, check if the instructions provided are perfect to satisfy its purpose, and Main menu should be provided on each page.
  • Interface testing: verify the Web server, Application server and Data base server, check if all the interactions between these servers are executed and errors are handled properly. If database or web server returns any error message for any query by application server then application server should catch and display these error messages appropriately to the users
  • PROJECTS: BYOD, MCI UPGRADE, WMA UPGARDE
  • CLIENT: IBM, METLIFE

SR Test Module Lead (SIT/UAT)

MasterCard
08.2010 - 06.2011
  • Provided progress reports to all clients and worked with vendors to resolve issues.
  • Prepared and updated test plans and implemented plans that proved to be effective.
  • Tracked results of user acceptance tests specific to Banking users.
  • Prepared and reviewed SIT test implementations and tracked any defects. Developed and implemented SIT test plans and test cases.
  • Generated and managed results of all user acceptance tests for ecommerce users.
  • Monitored working of activities identified issues and documented it to be resolved later.
  • Determined new methods to test applications and prepared test plans.
  • Performed Gray Box Testing, Regression Testing, Manual Testing, Functional Testing, and Usability testing.
  • PROJECTS: DEBIT AND CREDIT CARD TRANSACTIONS
  • CLIENT: MASTERCARD

Product Development and Test Lead

Aetna
05.2007 - 08.2010
  • Designed and Developed ETL (Extract, Transform, Load) process using Informatica PowerCenter.
  • Created Data mappings to transform and load data from various sources into target systems.
  • Implemented complex data transformations, including data cleansing, aggregation, and enrichment.
  • Worked with data architects to design data models that support business requirements.
  • Optimized ETL process for performance, that includes SQL query tuning and implemented robust error handling mechanisms to ensure data quality and reliability. Oversee the unit testing and data validation to ensure they meet business functional and performance requirements.
  • Report daily and weekly status Project Leads and Business Teams.
  • PROJECTS: SIT MEMBER ENROLLMENT,PLANNING AND CLAIM SUBMISSION APPLICATION
  • CLIENT: AETNA

Education

Bachelors of Information Technology -

Anna University
India

AI-Driven Leadership -

Stanford
Edison, New Jersey, USA

Skills

  • Category: Areas of Expertise
  • Details: Validation & Automation: Computer System Validation Testing for Digital & AI-driven products
  • RPA & Compliance: Robotic Process Automation (RPA) and Regulatory Compliance Validation & Testing
  • Data Operations: Managing Data Integration, Migration, Conversion, Upgrades, and Test Data Management
  • Analytics Testing: Validating Business Intelligence Dashboards, Reports, and Analytics for decision-making
  • Program Excellence: Digital and AI Transformation, Global Program Testing, Validation, Product Delivery, and Team Management (Agile & Waterfall)
  • Applications Proficiency: Single Source UDI, SAP ERP, SAP HANA, Peoplesoft, MULE, TIBCO, BODS, Informatica (DB/SQL), Argus, CTMS, OBIEE, Tableau, CRM, FDA, EUDAMED, Workday HCM Cloud, IBM Mainframes (Cobol, JCL, REXX)
  • Test & Automation Tools (Digital & AI): RPA Blue Prism, IBM Watson X AI, InfoSphere, Informatica TDM, Appli Tools, Selenium, TFX, Val Genesis, Atlassian Tools (Jira, Confluence, Xray), HP ALM/QC, UFT (QTP), Mobile Center, LoadRunner, qTest, QuerySurge, Veeva Vault
  • Certifications: ISTQB CSTE, ASTQB CT-AI, ISQI AIML, IBM CDS, PMP, PgMP, ASM, CSPO, IBM DB2, Workday HCM, SAP BO
  • Domain/Customer Summary: Life Sciences (LSH): Pfizer, J&J, LabCorp, Gilead Sciences, Bio-Tech: Genmab, Healthcare: Aetna
  • Banking, Financial Services & Insurance (BFSI): TD Bank, MasterCard, MetLife, IBM
  • Roles Summary: Digital and AI Transformation Manager, Global Test Program Delivery Manager, Lead COE, Digital & AI Test Automation Lead, Agile Scrum Master, Business Product Owner, Program & Project Manager, Validation Lead, Lead Business Analyst, Lead Developer

Professional Experience Summary

  • Digital & AI Transformation Leadership
  • Develop and execute a forward-thinking Digital and AI transformation strategy aligned with organizational goals.
  • Identify and prioritize automation opportunities, focusing on high-impact areas that drive efficiency and innovation.
  • Stay ahead of emerging technologies and trends in AI, machine learning (ML), and automation.
  • Center of Excellence (CoE) Management
  • Define and communicate the CoE's vision, mission, and strategic objectives, ensuring alignment with business needs.
  • Lead, mentor, and support the CoE team, fostering a high-performance culture through guidance, training, and resources.
  • Establish and maintain robust processes, standards, and templates for automation design, development, and testing.
  • Ensure the CoE operates efficiently and effectively, delivering measurable business value.
  • Automation Strategy & Implementation
  • Evaluate, implement, and optimize automation technologies, including RPA, AI, and ML, to enhance operational efficiency.
  • Develop customized automation solutions that streamline workflows, reduce manual efforts, and drive digital transformation.
  • Monitor and assess automation performance, proactively identifying opportunities for optimization and continuous improvement.
  • Quality Assurance & Validation
  • Establish rigorous testing and validation frameworks to ensure the quality, reliability, and compliance of automation solutions.
  • E2E management of testing phase - Define and execute test strategy, plans and cases, identifying and resolving defects and performance issues, status reporting ,documents approvals etc.
  • Stakeholder Engagement & Change Leadership
  • Collaborate with business units, IT teams, and executive stakeholders to align digital transformation initiatives with organizational goals.
  • Communicate progress, insights, and impact of CoE initiatives and automation projects across departments.
  • Champion AI adoption and digital innovation, fostering a culture of continuous improvement and technological advancement.

Timeline

Digital Transformation Program Manager

Montefiore
01.2025 - Current

Digital and AI Global Program Test Manager & Lead TV COE

J&J
11.2021 - 12.2024

Technical Test Program Manager

Pfizer
12.2018 - 11.2021

Data Integration and Migration Test & Validation Lead

LabCorp
05.2017 - 10.2018

Oracle BI/DWH Test Lead (SIT/UAT)

Gilead Science
04.2015 - 04.2017

Data Analytics Test Lead

IBM, TDBANK
07.2012 - 01.2015

Technical Test Automation Lead

IBM, METLIFE
06.2011 - 07.2012

SR Test Module Lead (SIT/UAT)

MasterCard
08.2010 - 06.2011

Product Development and Test Lead

Aetna
05.2007 - 08.2010

Bachelors of Information Technology -

Anna University

AI-Driven Leadership -

Stanford

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