CMA Rit
Frisco,TX
Summary
Certified Scrum Master with over 9 years of experience in HCM systems, excelling in end-to-end implementations and integrations. Successfully led projects encompassing process mapping, design, testing, and production support, ensuring high-quality outcomes. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
20
20
years of professional experience
Work History
Business Process Analyst
Nucleus Independent Living
Ontario
01.2021 - Current
- Assessed existing schedules, identifying areas of redundancy and process inefficiency.
- Examined scheduling challenges through comprehensive data review.
- Evaluated compliance requirements including employment standards act and union agreements impacting scheduling.
- Develop streamlined and standardized processes for shift assignments, overtime, backup coverage plans and hospital holds
- Developed comprehensive documentation of current processes.
- Enhanced procedural consistency through timely updates to standard operating documentation.
- Ensured timely achievement of project goals and deliverables.
- Maintain accurate version control of documentation.
- Created plans to decrease scheduling disruptions, enhancing cost efficiency.
- Collaborated with IT teams to facilitate integration of scheduling software with external systems.
- Tested enhancements to ensure optimal usability in scheduling systems.
- Ensured audit compliance through meticulous process documentation.
- Conduct workshops to collect feedback and identify process enhancements.
Business Analyst
Vira Enterprise Inc
Oakville
03.2020 - 11.2021
- Conducts detailed analysis of business requirements to identify customer needs.
- Evaluated expected durations, required resource standards and amounts crucial to executing intricate projects effectively.
- Regularly reviewed project milestones with customer and team to monitor alignment with objectives.
- Define and document both functional and non-functional requirements for process improvement.
- Compiled and presented weekly overviews of current project progress.
- Displayed design requirements with precision and clarity.
- Test and validate the functionality of new systems or process automations
Business Analyst
One Point Home Health Services
Dallas, USA
01.2019 - 01.2021
- Managed the daily operations of HR information systems, ensuring optimal performance and functionality
- Conducted regular audits to ensure HR data accuracy and reliability.
- Configured and maintained system settings to align with business needs.
- Implemented measures to improve system functionality and simplify processes.
- Diagnosed system problems and implemented effective troubleshooting techniques.
- Coordinated seamless data flow and precision by supporting system integrations with HRIS.
- Conducted effective training sessions to enhance user understanding of the system.
- Worked cross-functionally across HR, IT, and payroll teams to achieve operational system alignment.
- Partnered with vendors for addressing improvements and managing contracts efficiently.
ERP HCM Test Lead
Trustek Inc
New Jersey
01.2014 - 01.2015
- Led as Subject Matter Expert in test strategy planning and documentation.
- Resolved incidents promptly, communicated test activity statuses to Project Lead, and executed test scripts to assess processes.
- Monitored changes in requirements and translated them into test documentation.
- Developed, implemented, and executed testing strategy ensuring timely outcome delivery.
- Coordinated with teams to address root causes of issues and implement corrective actions.
- Collaborated with project team to address issues and report testing progress.
Oracle HCM Cloud Consultant
JSoft Solution Pvt Ltd
Bangalore
01.2007 - 01.2011
- Delivered five end-to-end Oracle HRMS implementations involving HCM core HR, iRecruitment, and SSHR with upgrades and production support.
- Assisted in business process mapping, gap analysis, solution design, testing and user training
- Expert in accumulating data, process study, set-up, user acceptance test
- Monitoring and doing root cause analysis of the reoccurring issues
- Facilitated routine meetings with implementation teams and clients to track progress.
- Engaged in application development processes as a HRIS analyst to ensure project alignment with user needs.
- Validate data accuracy and consistency across integrated systems
- Worked with the client to help convert legacy data into test conversions to third party systems
- Engineer and recommend potential solutions for integration requirement
- Ensuring seamless data flow and accurate payroll processing by integrating with Oracle HCM
- Managed data transformations, mapping, and migration between systems
- Organized workshops to discuss with users on process re-engineering new and existing processes
- Worked with technical team for all API, Interfaces, Forms and Reports to suit the user requirements
- Testing the customizations
- Preparation of training material for the effective understanding of the complete HR process for the end users
Research Associate
Stellar Search & Selection
Delhi
01.2005 - 01.2007
- Headhunting candidates by using direct sourcing, social media, internal referrals and cold calls for highly skilled jobs in healthcare industry
- Review and screen candidate’s resumes including credentials of skills, experience and knowledge in relation to the requirements established by the client
- Conducting initial interviews for communication check, coordinating interviews and offers
- Recruited team to recruit technical and functional team members following the complete recruitment cycle
- Experienced in mapping and sourcing resumes from internal and external systems
- Arranged management interviews by coordinating schedules; arranged travel and lodging
- Managed the process of applicant follow-up which included interview results, client correspondence, and salary & benefit negotiations
Education
MBA - Human Resource and Marketing
Skills
- Advanced Excel Proficiency
- Microsoft Visio Expertise
- XML Reporting Expertise
- JIRA Coordination
- Proficient in Workday HCM
- Proficient in Workday Payroll
- Skilled in Oracle HRMS Implementation
- Interpersonal Skills Enhancement
- Team Leadership
- Certified Scrum Master
- Process change management
- User acceptance testing
References
References and other documents upon request.
Industry Exposure
- Manufacturing
- Healthcare
- IT
- Business Services
References
References available upon request.
Timeline
Business Process Analyst
Nucleus Independent Living
01.2021 - Current
Business Analyst
Vira Enterprise Inc
03.2020 - 11.2021
Business Analyst
One Point Home Health Services
01.2019 - 01.2021
ERP HCM Test Lead
Trustek Inc
01.2014 - 01.2015
Oracle HCM Cloud Consultant
JSoft Solution Pvt Ltd
01.2007 - 01.2011
Research Associate
Stellar Search & Selection
01.2005 - 01.2007
MBA - Human Resource and Marketing
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