Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seema Vashist

Dublin,CA

Summary

Goal-oriented Product Manager adept in SDLC methodologies including Agile, Waterfall, and RUP. Experienced in backlog creation, user story development, acceptance criteria definition, and impediment removal for seamless project execution. Expert in project planning, roadmap creation, and budget management. Skilled in conducting requirement workshops, GAP analyses, and risk assessments. Proficient in wireframe, prototype, and UML diagram creation using MS Visio, IBM Rational Rose, and Lucid Chart. Expertise in SQL and reporting tools like Excel and Tableau. Accomplished in coordinating UAT activities, tracking changes using Jira and Confluence, and guiding MVP identification. Proven leader in Agile/Safe Scrum methodologies, driving projects to completion through effective problem-solving, communication, and delivery management. Excels in end-user journey mapping, qualitative and quantitative testing, and A/B testing. Demonstrated track record in delivering customer-focused solutions, leading product planning, driving revenue growth, and successfully launching products throughout lifecycle stages. Passionate about continuous improvement and collaborative team leadership.

Overview

11
11
years of professional experience

Work History

Lead Business Execution Consultant

Wells Fargo
03.2022 - Current
  • Project Descriptions:
  • To meet the need of internal and external customer in merchant service place
  • Currently merchants are onboarded through BTD which is Boarding through Dynamics
  • Current project is building and integrating of BTD to Merchant onboarding system (MOS) which is new platform
  • Onboarding different payment processing solutions
  • Responsibilities:
  • Led a project focused on building a new customer onboarding product, including defining roles and functionality, approver groups, dashboards, and supporting platform development
  • Made critical decisions in digital strategy for product functionality, demonstrating a strong understanding of the business, policies, procedures, and compliance requirements
  • Collaborated with key stakeholders such as Business, Technology, Design, and Architecture leaders to champion the vision of the Consumer Data Product, defining guiding principles, prioritized use cases, end-user experiences, high-level requirements, and roadmap
  • Actively participated in Agile ceremonies, creating user stories to drive backlog creation and ensure alignment with project objectives
  • Played a key role in user acceptance testing (UAT) to validate the product's performance and quality
  • Fostered effective collaboration with cross-functional teams, including design, engineering, and sales, to ensure seamless product development and delivery
  • Worked independently throughout the entire project lifecycle, from discovery and ideation to implementation for sales hierarchy project and approver group configuration
  • Possess a strong understanding of Drools, APIs, and Microservices, leveraging this knowledge to enhance product functionality and achieve desired outcomes.

Product Manager

Paramount Residential Mortgage Group
08.2020 - 02.2022
  • The project was about implementing Capacity's new workflows platform for Loan Origination
  • The goal was to streamline, optimize and modernize the day-to-day activities in the lending process using advanced AI based knowledge bots and Robotic Process Automation
  • It was a huge success as it helped PRMG speed up all aspects of loan origination by at least 40% and enabled it to provide an efficient service even during COVID times
  • SDLC Methodology followed – Agile Scrum
  • Responsibilities:
  • Developed User Stories for product backlog creation, conducted sprint planning, sprint backlog creation, release planning and facilitated in Daily Stand-Up
  • Interacted with cross functional stakeholders and external partners to formulate Business Processes for advanced options
  • Responsible for creation of detailed documentation: process models of all existing mortgage operations workflows in Visio, Interface Specifications Documents, Data Modelling, Data Mapping
  • Test case documents
  • Responsible for collecting, organizing, and storing the documents and artifacts into a knowledge base to support training of self-help AI bots
  • Responsible for baselining and version management of workflows and all its documentation
  • Maintained the data integrity of the existing system by developing an end-user strategy for data cleansing and engineering revision control
  • Responsible for successful migration of all the existing workflows to the new platform
  • Defining various process to enable various responses across interfaces using synchronous protocols using Web Services REST APIs using Microservices
  • Worked with vendor product owners to develop their backlog with user stories with necessary details and acceptance criteria / definition of done and removal of any impediments during the sprint
  • Involved in UAT and followed up with Business Users for sign off
  • Prepare and maintain test results
  • Prepare Daily/ Weekly/ Monthly Test status reports
  • Conduct weekly internal and external meetings for UAT Task
  • Analyze and prioritize UAT test defects found during UAT
  • Supported training efforts by providing input, documenting requirements, and ensuring the delivery of training information for the Training Department and developing the training materials internally
  • Coordinated the change to the new platform with Help Desk Manager and ensured staff are informed or trained prior to release.

Product Manager / Product Owner

Chase Bank
01.2019 - 07.2020
  • JP Morgan Chase specializes in commercial, retail, and private banking
  • The project was an LOS application or Loan Origination System called NetOxygen
  • This was provided to JP Morgan Chase by Wipro Gallagher an outsource team and consisted of users: Originator, processor, underwriter, closer, funder, post closer and HMDA review
  • JP Morgan Chase business is 90% Mortgage, and it was imperative to have this application defect free and up and running at optimal standard
  • SDLC Methodology followed – Agile Scrum
  • Responsibilities:
  • Led the product management efforts for the top project, overseeing the end-to-end product lifecycle
  • Collaborated closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap
  • Developed and maintained the product roadmap, prioritizing features and enhancements based on customer value and business impact
  • Worked closely with the development team, providing clear and detailed product requirements, user stories, and acceptance criteria
  • Collaborated with the UX/UI team to design intuitive and user-friendly interfaces, ensuring a consistent and engaging user experience
  • Identified use cases from the requirements and created use case specifications documents
  • Designed sequence diagrams, Activity, workflow, Swimlane and Use case diagrams in UML
  • Developed Requirement specifications and process diagrams including context, data flow diagrams
  • Created wireframes - Detailed schematics of elements at the page-level showing specific user interface criteria and application behavior
  • Dissected User Stories into Tangible Requirements, organized User Stories Story Points based off priority using planning poker
  • Implemented Intelligent Content Recognition module to Automate loan document classification, data extraction and archiving to decrease labor costs, improve loan file quality and reduce risk
  • Also elucidated requirements related to Loan Complete: Loan Tracker which Categorizes and tracks all loan-related content through the entire lending process
  • Help ensure loan packages are accurate, complete, and saleable
  • Analyzed and generated business requirements for refactoring Loan Origination System into microservices for system architecture configuration and identifications of various interfaces
  • Performed requirements Analysis for data requirements, interface requirements and new system specifications for describing the functionality
  • Conducted JAD sessions with development teams to get the design work started and stayed engaged throughout the project to help the team with any clarifications
  • Performed Data mapping, logical data modelling, created class diagrams and ER diagrams and used SQL queries to filter data
  • Responsible for UAT planning, test case specification, test execution, defect management and test status reporting activities
  • Identify and manage risks, issues, mitigations, and action items to closure, as they pertain to UAT
  • Arranged and conducted user acceptance and deployed for trial use after successful acceptance
  • Conducted business impact and risk analysis involving testing out multiple business scenarios in top-2 locations as part of field trials.

product Manager

Key Bank
05.2017 - 11.2018
  • The purpose of this project is to implement solution to provide members with hassle free experience with their CC (Credit card) by mitigating risk of fraud by authorizing solutions with a multi-layered fraud management approach that goes far beyond basic identity element validation
  • Also worked with team on Compliance projects based on BSA/AML policies and procedures
  • KYC (Know your customer) solutions support team was supposed to handle many projects which were impacted by transferring the parties from CDD (Customer due diligence) to KYC platform
  • SDLC Methodology - Agile Scrum
  • Responsibilities:
  • Attended Agile Scrum cadence (Grooming, Sprint planning, Daily stand-ups, Demo & retrospective)
  • Worked on KYC platform wherein the parties were transferred from CDD (IRIS) to KYC platform
  • Worked closely with scrum master’s in maintenance of product backlog, sprint backlog, prioritizing user stories, and assisted in daily status meeting and retrospective meetings
  • Facilitate JAD sessions, Discovery Sessions, Story mapping to understand, gather and analyze the Business requirements
  • Conducted GAP and feasibility analysis to identify key areas of concern and addressed them with Business team
  • Involved in workflow analysis, process Flow diagram, Activity diagram, Swim Lane diagrams, Class diagram, ER diagrams etc
  • Created mockups for the business validation screens of the mobile and web application, so that business is known to changes in the UI
  • Created and updated monthly dashboard for the global KYC/AML officer on new high-risk accounts to direct management where to allocate resources to ensure policies and procedures were appropriate for the firm's risk profile
  • Designed various application and scenario-based reports related to fraud management using MS Excel
  • Creating data flow diagrams in form of Data Modelling flows like Conceptual, Logical and Physical models
  • Worked and analyzed KYC and financial security controls requirements
  • Coordinated in defining Data files and Data Mapping documents for Data Integration aspects in the project
  • Collaborated with Developers in defining the attributes and data validations to create the data models
  • Identifying various business process to integrate with various bank AML regulatory validation which include KYC, CDD and report for accounts with unusual or suspicious activity
  • Conducted walkthroughs with the development team and QA team to log and resolve bugs using Jira
  • Handled the tasks of identifying testing problem areas and conduct root cause analysis of software issues
  • Supported user acceptance testing (UAT), and assisted UAT end users in creating test plans
  • Prepared test cases and test reports as well as ensure that the testing phase meets quality standards
  • Organized the defect status meetings with technology team and UAT testers to know the updates on the defect weekly twice
  • Assisted in developing technical documents and providing demos including new features to the end users.

Product Manager

Carter’s
06.2016 - 03.2017
  • Carter’s, Inc., is a major American designer and marketer of children's apparel
  • Carter's sells its products through its own Carter's and Oshkosh retail stores, its website, and in other retail outlets such as department stores
  • Scope of the project was to buy on the online and pickup in store same day or curbside delivery
  • Responsibilities:
  • Involved In-Depth Research to gather requirements from carters.com users to improve the Online Shopping experience of the user Journey
  • Extensive Requirements Gathering involves meeting with the Business stakeholder and identifying the roadmap requirements for Quarter 1 thru Quarter4
  • Meet with the stakeholder (which included which included UX/UI teams, Sales, Marketing etc.,) take notes on what requirements are needed and create a Roadmap of these requirements
  • Translate this information into Epics
  • Identify MVPs for each quarter and understand the needs and wants of the Business stakeholder
  • Work with Product Owner to prioritize EPICs, Features and User Stories
  • Wrote the PRD’S
  • Coordinating releases with all business partners
  • Tracking and making sure the release schedules and plans align with business partners
  • Conducted Previews and User Acceptance Test (UAT) sessions with the marketing team
  • Building templates and dashboards for customized views of the data specific to each group and line of business
  • Produce different levels of prototypes to aid the design and usability testing process: interactive HTML prototypes
  • Conducted Previews and User Acceptance Test (UAT) sessions with the marketing team
  • Provide Oversight to the stakeholders on the MVP Product process within the Learning Domain, including request management, prioritization, resource analysis and management, through post implementation review
  • Continual re-evaluation of the process and make any recommended changes
  • Created Real time statistics available to Upper Management via “Dashboards”
  • Created customized funnels to show user experience in the shopping cart
  • Trained the user and the end user for the positive customer experience
  • Curbside delivery option was launched in few stores and based on the success; option was expanded to other zip codes
  • Created kpi on end user journey through the shopping cart.

Product Manager

ECorpTech Inc
06.2014 - 05.2016
  • ECorptech., Inc
  • Is a provider of consumer technology products and services
  • The Company offers a range of merchandise and services to its customers, including consumer electronics, Android Tablets, entertainment, and other products
  • Scope of the project is to analyze the shopping Journey of the customer
  • End user Experience in the shopping cart
  • Worked on funnel metrics
  • Responsibilities
  • Directed omni-channel marketing drive measurable which sustained growth across all platforms
  • Analyzing user journey
  • CUSTOMER first focus While also increasing the Revenue
  • Integrating customer feedback into product requirements
  • Experience with pre and post launch of the product
  • Meeting with the Business stakeholder and identifying the roadmap requirements
  • Drive collaboration between cross-functional teams including Engineering, Design, Finance, Marketing, Sales, New Launch Teams and Senior Management to improve profitability of the Portfolio while reducing complexity
  • Manage balance between demand and IT resources, including analysis of resource availability and prioritization
  • Supports management and client by providing in-depth data analysis of strengths/weaknesses in current execution of retail strategies
  • Develops comprehensive and clear understanding of retail environments and consumer insights to utilize when recommending effective On-line retail strategies
  • Presents data to clients and all levels of management and gains buy-in based on credibility of analytics
  • Conducted demos and presented prototypes to business and technical teams to enhance and spread common understanding
  • Collaborated with the testing teams to develop test cases and monitor the testing process to ensure that all requirements are tested in line with business needs; performed Smoke Test and UAT
  • Define different scenarios for A/B testing on pricing and UI
  • Define KPIs for helpdesk team and SRE team on reducing backlog, reroute rate, customer complaints
  • Created customized Funnel to show the journey of the customer in the shopping cart and basket size
  • Laid out the framework on communicating for dependency teams and leadership.

Product Manager

Cathay Bank
01.2013 - 04.2014
  • Scope of the project is to Create more reliable and consistent experiences for customers by, assisting with Automatic verification of customer documents, loan applications, income validation, assets and bank statement which will be done by a RPA, also which will drastically cut processing time and give better customer experiences
  • Receiving documents by email automatically
  • SDLC Methodology - Waterfall
  • Responsibilities
  • Deliver requirements under the Waterfall SDLC methodology to meet a very fast release schedule
  • Prepared documents such as Business Requirements, Functional Specification, Process Flow, and dashboards
  • Worked with the Lead on various Project Management activities like keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues
  • Requirements were gathered through interactions and meetings and periodic walkthroughs with potential users of the application
  • Data can be processed in the nighttime even without the participation of people if scheduled
  • After the process is finished, the robot can be used for other tasks
  • Process scanned documentation using OCR
  • Created Use-Cases and Requirements documents to document business needs
  • Created process flows for departments and detailed documentation of day-to-day procedures, which included processes of loan origination system
  • Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same
  • Ensured Use-Cases were consistent and covered all aspects of the Requirements document
  • Interview stakeholders, reengineering process and document requirements to settle and clear all derivative transactions
  • Identified and analyzed the data requirements for the various site teams and made sure that the required data is available in the testing environment
  • Identify data process improvements and leverage technology to automate and streamline existing processes
  • Assist in the development of ad-hoc reports or presentations as needed by senior management
  • Wrote test plans and test cases based on the business requirements which involved market risk analysis and risk management like continuous time finance &, asset pricing, stochastic processes, simulations, credit derivatives, structured products, documentation, value at risk, return optimization
  • Designed and developed scenarios based on business requirements
  • Involved in project status meetings, QA review meeting, and System Test meeting in TFS
  • Worked directly with software engineers to ensure clear communications on requirements and defect reports.

Education

Masters - Mathematics

Kakatiya University
India, Warangal

Master of Science -

Kakatiya University
India, Warangal

Bachelor of Science - science

Osmania University
India, Warangal

Postgraduate Diploma - Computer Science

Osmania University
India, Hyderabad

Skills

  • Strategic Roadmapping and Planning
  • In-depth Market Research and Competitive Analysis
  • Agile Product Development and Iterative Improvement
  • Data-driven Decision Making and Analysis
  • UX/UI Design, Prototyping, and User Testing
  • Cross-functional Collaboration and Team Leadership
  • Customer Persona Development and Insights
  • Effective Stakeholder Management and Communication
  • Risk Mitigation and Creative Problem Solving
  • Business Model Innovation and Market Fit
  • Leadership in Product Teams and Conflict Resolution
  • Product Lifecycle Optimization and Management
  • Financial Forecasting and ROI Analysis
  • Prioritization Frameworks and Backlog Management
  • Market Positioning and Differentiation Strategies
  • Product Launch and Adoption Planning
  • Product Analytics and Metrics Tracking for Performance Measurement
  • Contract Negotiation and Vendor Management Skills
  • Growth Hacking and Customer Acquisition Techniques
  • Continuous Improvement and Iterative Development Approaches
  • KPI and Metrics Tracking
  • Negotiation Skills

Timeline

Lead Business Execution Consultant

Wells Fargo
03.2022 - Current

Product Manager

Paramount Residential Mortgage Group
08.2020 - 02.2022

Product Manager / Product Owner

Chase Bank
01.2019 - 07.2020

product Manager

Key Bank
05.2017 - 11.2018

Product Manager

Carter’s
06.2016 - 03.2017

Product Manager

ECorpTech Inc
06.2014 - 05.2016

Product Manager

Cathay Bank
01.2013 - 04.2014

Masters - Mathematics

Kakatiya University

Master of Science -

Kakatiya University

Bachelor of Science - science

Osmania University

Postgraduate Diploma - Computer Science

Osmania University
Seema Vashist