SEENA WALLACE
Clarkston,WA
Summary
Detail-oriented Claims Entry Specialist at Cambia Health Solutions, recognized for enhancing data accuracy and improving workflows. Proficient in Microsoft Office and data processing, I fostered collaboration across departments and contributed to training initiatives, ensuring high-quality standards and customer satisfaction through effective communication and performance improvement strategies.
Overview
14
14
years of professional experience
Work History
Claims Entry Specialist
Cambia Health Solutions
08.2011 - Current
- Ensured accurate record-keeping in accordance with regulatory requirements through diligent attention to detail and adherence to established standards.
- Facilitated cross-functional collaboration between departments by promptly providing requested information or support as needed.
- Provided valuable feedback regarding potential improvements to existing systems or workflows based on daily experiences as an Entry Specialist.
- Developed strong working relationships with team members through clear communication and prompt resolution of queries or concerns related to their claim in hand.
- Play a key role in maintaining customer satisfaction by ensuring timely, accurate data input.
- Assist training in creating comprehensive training materials designed to improve essential job duties.
- Maintained high-quality standards by consistently adhering to company policies and procedures during data entry processes.
- Contributed to the overall success of the company by taking on additional responsibilities beyond typical data entry tasks, such as training new hires or assisting with special projects.
Education
Financial Administration Assistant - Accounting
Walla Walla Community College
Clarkston05.2000
Medical Administration Assistant - Medical Office Skills
Walla Walla Community College
Clarkston, GA05.2000
Executive Administration Assistant -
Walla Walla Community College
Clarkston05.2000
Skills
- Deadline oriented
- Spreadsheet creation
- Microsoft office proficiency
- Office administration
- Data entry
- Administrative support
- File management
- Accuracy and precision
- Identifying errors
- Data processing
- Records management
- Performance improvement
- Bookkeeping
- Word processing
- Staff assistance
- Data security
- Error correction
- Business administration
- Information verification
Timeline
Claims Entry Specialist
Cambia Health Solutions
08.2011 - Current
Financial Administration Assistant - Accounting
Walla Walla Community College
Medical Administration Assistant - Medical Office Skills
Walla Walla Community College
Executive Administration Assistant -
Walla Walla Community College
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