Summary
Overview
Work History
Education
Skills
Timeline
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Seepoleta Imo

SANTA CLARITA,CA

Summary

Father, husband, son, brother and uncle. I was born in Samoa, moved here when I was just 16yrs old. Played football to earn a scholarship to go to college. Graduate and worked in the corporate world for 25 years managing and developing people, process's and delivering industry top results. Family is very important to me, both immediate family and work family. I live by one simple rule- treat others as you wish to be treated.

Overview

27
27
years of professional experience

Work History

Center Manager

UPS Transportation
08.1998 - Current
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Managed work and performance of more than 200 employees.
  • Processed payroll for over 200 employees as part of sound human resources and financial management strategies.
  • Directed daily operations at busy Operation UPS center.
  • Develop daily operation process plans, follow through and over see execution process's and develop adjustments plans
  • Development plans for future potential leaders and assign roles to expand growth and experiences.
  • Safety strategies, industry certification, compliances and federal, states and local regulations
  • Training, all annual, industry specific training, position training and standards training.
  • Labor relations with diverse work group, day to day labor issues, and disciplinary process
  • Lost prevention process, day to day technology issues to resolve
  • Balance all equipments and maintain safety standards and order new equipment
  • People value, understand work force needs, issues and solutions to address day to day situations

Bank of America Business Teller

Bank Of America
02.1997 - 11.1999
  • Daily business transactions both personal and business
  • Selling bank products- credit cards, loans and services
  • Performed all bank transactions
  • Increased bank profitability with sales
  • Help increased sales by 15% in two years
  • Processed customer transactions promptly, minimizing wait times
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
  • Disbursed cash and checks accurately while maintaining security of cash drawers
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit
  • Maintained accurate records of customer transactions in line with bank procedures
  • Monitored and reported suspicious activity in line with bank security policies

Education

Bachelor of Science - Kinesiology

California State University, Northridge
Northridge, CA
05.2002

Skills

  • Business Development
  • Account Management
  • Sales Expertise
  • Safety Awareness
  • People development/training
  • Business analysis, planning and execution
  • Leadership development
  • Industry Federal/state/local government regulation and certifications
  • Operational/business goals-achieved and exceed
  • Strong leadership abilities to drive process
  • Understands diverse work group and skillful to handle any issues with appropriate solution
  • Stays in tune with current market conditions and adjust business goals to exceed exceptions
  • Understands labor laws, affects it has on people, employees and business

Timeline

Center Manager

UPS Transportation
08.1998 - Current

Bank of America Business Teller

Bank Of America
02.1997 - 11.1999

Bachelor of Science - Kinesiology

California State University, Northridge