Seevon M. Payne
Woodbridge,VA
Summary
Results-oriented professional focused on ensuring compliance with policies and guidelines. Expertise in revising job classification specifications to enhance employee performance and motivation. Proven ability to develop skill-building and team responsibility training programs that facilitate career advancement.
Overview
40
40
years of professional experience
Work History
Risk Reduction/Prevention Coordinator (RPPC)
Army Substance Abuse Program (ASAP)
Fort Belvoir, VA
11.2023 - Current
- Managed program planning, evaluation, development, implementation, coordination, and monitoring with community experts and military leaders to address soldiers' needs.
Social Services Assistant (SSA)
Department of the Army
Ft Belvoir, VA
10.2016 - 11.2023
- Developed short- and long-term prevention strategies, planning evaluations, and recommendations during treatment meetings with brigade and battalion commanders.
- Managed daily operations of substance abuse outpatient clinic and medication management clinic for over eight years.
- Served as subject matter expert on alcohol and drug use to mitigate risk in various programs.
- Ensured compliance by researching policies and maintaining accurate documentation for psychoeducation group sessions across multiple platforms.
- Performed administrative duties involving report generation, policy review, and collaboration with community services and providers.
- Interpreted Army policies and regulations to ensure continuity of care for military personnel and dependents.
- Facilitated access to community resources and services through marketing and outreach initiatives across military and civilian networks.
- Maintained strong verbal communication skills while conducting special investigations and background checks.
Veteran Service Representative (VSR)
Department of Veteran Affairs
Winston-Salem, NC
07.2014 - 12.2015
- Reviewed cases for compliance to assure all issues have been addressed and applies and interprets VA laws, including veterans’ case law, existing statutes and procedures, precedent rulings and state law in the adjudication process.
- Prepared and releases certificates for use by other federal, state, and local agencies.
- Prepared and released correspondence in response to miscellaneous inquiries.
- Acted as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
- Utilized various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.
- Assisted with training newer teams of veterans/civilian personnel with processing backlogged cases by providing support and advising civilian personnel matters; researching policies on how to process cases, revise, create, and standardize internal guidance and standard of operations pertaining to a human resources program; and completing projects to address major issues concerning workforce restructuring and labor management employee relations.
- Gathered relevant evidence, adjudicated and authorized dependency claims, and inputted data necessary to generate the award and notification letter to the veteran.
- Reviewed evidentiary submissions and approves dependency claims in accordance with applicable manuals, laws, regulations, and policies.
- Served as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims.
- Explains the full range of VA benefits and all related programs.
- Prepared correspondence to members of Congress and special interest groups on case assignments and other 'controlled' correspondence.
- Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys.
- Utilized various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.
- Acted as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
SAIOP/QP Targeted Case Manager
Pathways to Life Inc.
Greenville, NC
08.2008 - 07.2014
- Clinically responsive and provided case management and care coordination services for members and their families who have significant problems with a mental health or substance use disorder.
- Encouraged lifestyle changes to support recovery and provides one-on-one support, disease education/training and monitoring, care coordination and management to improve health literacy, adherence and self-care.
- Used high risk screening criteria to assess level of care needs.
- Completed a comprehensive assessment of the member/family to determine priorities in developing a plan of care.
- Collaborated with members, providers and others to formulate and implement treatment and recovery plans to address barriers to care, adherence, and physical and emotional wellness.
- Provided program management, outreach, case management, and care coordination services in collaboration with all members of the interdisciplinary care team.
- Facilitated timely access to care, appropriate utilization of network and community resources and optimal coordination of mental health, substance use disorders, medical treatments and collateral services across the full continuum of care.
- Provided health training/education and referrals to community resources to improve health literacy, supported treatment adherence and enhance member self-management.
- Assisted with problem solving when care barriers are identified.
- Provided information and counseling support to members and families in recovery.
- Responsible for compliance, in practice, with regulatory mandates.
Behavioral Management Technician (BMT)
Youth Services, Inc.
Wilson, NC
09.2005 - 11.2006
- Program management/Supervision of male/female adolescents in Level II group home setting with mental illness, substance abuse, sexual abuse and other developmental disabilities.
- Completed the scheduling for staff and consumers.
- Completed all training (Crisis response, PCP, residential guidelines/operations and incident reporting.
- As a BMT marketing for training (i.e. in-service to meet annual requirements, diagnosis and symptom management as required entities SOP and state guidelines) availability was priority as well as building relationship with other companies and agencies in effort to build strong outreach and community services as needed for our patients and staff.
- Compliance reviews/ prepared documentation, incident reports, home visit/crisis response reports, employee files, and disciplinary actions.
- Provided classroom support in the alternative school for elementary to high school students who were unable to attend Wilson County Schools due to mental illnesses, learning disabilities, developmental disabilities or behavioral problems.
Medical Records Director/PP/AP
Dominion Healthcare
Wilson, NC
01.2004 - 05.2006
- Directed interaction/supervision of children/adolescents/adults with MI/SA/MR/DD.
- Documentation related to services provided as specified by Person Centered Plan.
- Provided Crisis response support as needed.
- Collaboration with Qualified Professional and Program Manager on consumer progress or lack of progress towards goals/objectives.
- Maintained maintenance of all medical records of consumers and coordinated of employee files in Wilson/Rocky Mount offices.
- Provided personnel and human resources training to staff (orientation, client management, communication, documentation, skill building, etc.) and patient in the following areas: family planning, effective parenting, domestic violence, child/spouse abuse, substance abuse, health /wellness, legal proceeding, preparation of monthly new letters/brochures related to care and services provided.
- Created surveys, planning, and evaluations to determine programs effectiveness in conjunction with family care plans and advocacy requirements.
Community Corrections Officer
Office of Community Corrections
Suffolk, Virginia
04.2000 - 09.2005
- Grant funded probation services for adults ages 18 years of age and older, servicing and compliance with General District, Family, and Superior Court.
- Drug screening, case management, pre-trial programming/reporting and Adult Corrections (i.e. drug charges, first offender, domestic violence/crisis services, child/adult protective services, sexual assault, larceny, etc.)
Medical Technician
Department of Veteran Affairs
Hampton, VA
03.1992 - 04.1998
- Provided direct patient care for military veterans and their dependents.
- Complete medical rounds for blood/specimen collection, emergency services support and transport.
- Supervised the mentally ill/spinal cord injury/dually diagnosed/substance abuse related illnesses on a locked psychiatric unit.
- Vast experience with the following diagnosis: PTSD, Schizophrenia, Personality/Sleep Disorders, Substance Abuse, and Alzheimer’s.
- Assisted with employee health administration and training guidelines.
Hospital Corpsman (EMT/EVOC)
U.S. Navy
01.1986 - 07.1996
- Assisted healthcare professionals in disease prevention and treatment for Navy personnel and families.
- Functioned as clinical technician and medical administrator at medical treatment facilities.
- Rendered emergency medical treatment as battlefield corpsman with Marine Corps in diverse environments.
- Maintained health and personnel documents for active-duty members while deployed.
- Ensured compliance with medical records management and departmental policy guidelines.
- Administered immunization programs and supervised preventive medicine efforts aboard ships.
- Performed clinical laboratory tests, completed reports, and operated advanced laboratory equipment.
- Led risk reduction initiatives to enhance health outcomes for sick and injured personnel.
Clinic Coordinator
Beach Health Clinic
Virginia Beach, VA
05.1991 - 01.1992
- Delivered direct care to special needs adults and children, addressing violence and substance abuse.
- Facilitated family service admissions and eligibility, managing comprehensive records for accuracy.
- Led community collaborations, including staffing schedules, fundraising activities, and grant management.
- Processed travel requests and special transportation, conducting financial assessments efficiently.
- Provided crisis response and emergency support when necessary.
- Advised on personnel matters and supported volunteer staff alongside board and director.
- Researched policies to establish standardized guidance for clinic operations.
- Completed medical histories, monitored diabetic care education, and connected with the community through newsletters.
Education
Master of Science - Counseling Psychology, Bachelor of Science -Psychology
St Leo University & Rockville University
Langley AFB, VA & Online01.2006
Skills
- Leadership and program management
- Compliance and regulatory oversight
- Human resources management
- Strategic planning and evaluation
- Budget
- Event/Campaign set-up (merchandising)
Veteran Preference
10pt (YES)
Ssn
- 8299
Highest Federal Grade
GS 11 Step 1
References
References Upon Request
Relevant Qualifications
- Leadership
- Program Management
- Compliance
- Personnel and Human Resources
- Planning and Evaluating
- Front Line Hero (2022)
Personal Information
Citizenship: U. S. Citizen
English
English
Professional
Accomplishments
- Front Line Hero (2022)
- Customer Service Awards (2022, 2023, 2024)
- Performance Award (2025)
- Unit Insignas for Supports (2025)
Timeline
Risk Reduction/Prevention Coordinator (RPPC)
Army Substance Abuse Program (ASAP)
11.2023 - Current
Social Services Assistant (SSA)
Department of the Army
10.2016 - 11.2023
Veteran Service Representative (VSR)
Department of Veteran Affairs
07.2014 - 12.2015
SAIOP/QP Targeted Case Manager
Pathways to Life Inc.
08.2008 - 07.2014
Behavioral Management Technician (BMT)
Youth Services, Inc.
09.2005 - 11.2006
Medical Records Director/PP/AP
Dominion Healthcare
01.2004 - 05.2006
Community Corrections Officer
Office of Community Corrections
04.2000 - 09.2005
Medical Technician
Department of Veteran Affairs
03.1992 - 04.1998
Clinic Coordinator
Beach Health Clinic
05.1991 - 01.1992
Hospital Corpsman (EMT/EVOC)
U.S. Navy
01.1986 - 07.1996
Master of Science - Counseling Psychology, Bachelor of Science -Psychology
St Leo University & Rockville University