Seferina Ledesma
Cargill
Hereford,TX
1
Language
19
years of professional experience
Dependable, adaptable professional with strong teamwork, communication, and time management skills. Known for staying calm under pressure, learning quickly, and supporting fast-paced operations with a positive, customer-focused attitude.
Work History
Flusher
4 Years 9 Months- Demonstrated self-motivation by completing tasks independently and efficiently.
- Worked effectively in fast-paced environments.
- Collaborated effectively with team members while also excelling in independent tasks.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cahier
3 Years 11 Months- Processed customer transactions accurately using POS systems and cash handling procedures.
- Resolved payment issues quickly while maintaining courteous customer service at register.
- Balanced cash drawer and verified till contents against sales records.
- Supported store cleanliness by restocking merchandise and maintaining organized checkout area.
- Assisted customers with fuel, gift card, and payment inquiries efficiently.
- Trained new cashiers on register operations, transaction accuracy, and service standards.
- Identified checkout delays and streamlined front-end workflow for faster customer throughput.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enforced age-restricted sales policies for tobacco, alcohol, and lottery purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Reduced processing errors by meticulously following transaction procedures.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced shopping experience, provided product information and location assistance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Increased sales of promotional items by informing customers about current offers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Crew Member Manager
9 Years 9 Months- Supervised crew schedules and balanced staffing across busy service periods.
- Trained new team members on food preparation, sanitation, and customer service standards.
- Monitored kitchen and front-of-house workflows to maintain consistent service speed.
- Resolved customer concerns quickly while preserving positive guest experiences.
- Enforced food safety, cleanliness, and workplace compliance procedures throughout shifts.
- Coordinated inventory checks and restocking to support uninterrupted operations.
- Coached team members on performance expectations, accountability, and daily responsibilities.
- Streamlined shift communication between kitchen and service staff to reduce errors.
- Streamlined order processing procedures for increased speed of service without sacrificing quality or accuracy.
- Improved team efficiency by implementing streamlined scheduling and task assignment processes.
- Maintained a safe and clean work environment by enforcing strict adherence to company policies and health regulations.
- Enhanced customer satisfaction by consistently ensuring fast, friendly, and accurate service.
- Conducted regular audits of cash handling practices, minimizing discrepancies and reducing risk of theft or fraud.
- Established a culture of accountability within the team by setting clear expectations followed up with consistent feedback on individual performances.
- Increased sales through targeted upselling techniques and staff incentives for achieving goals.
- Reduced employee turnover rate with effective training programs and regular performance evaluations.
- Monitored financial performance metrics regularly to identify areas for improvement or potential risks that could impact profitability.
- Invested in staff development through ongoing coaching, mentoring, and providing opportunities for growth within the company.
- Assisted in hiring decisions by conducting interviews, evaluating candidate qualifications, and recommending top performers for employment offers.
- Collaborated with other managers on regional promotions and marketing strategies to drive sales growth.
- Adapted quickly to changing circumstances or demands, maintaining operational stability during peak periods or unexpected staffing changes.
- Actively participated in company-wide initiatives and training programs, ensuring the dissemination of best practices throughout the team.
- Fostered strong relationships with suppliers/vendors resulting in better pricing deals, improved delivery timescales and enhanced product quality.
- Boosted overall crew morale with team-building initiatives, open communication channels, and recognition of hard work.
- Implemented cost-saving measures through efficient labor management, reduced food waste, and optimized supply ordering practices.
- Organized community outreach events to strengthen brand visibility while contributing positively to local causes.
- Resolved customer concerns promptly and professionally, leading to repeat business and positive reviews.
- Managed inventory levels to minimize waste and ensure availability of popular menu items.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
GED
Skills
Professional demeanor
Problem-solving
Time management
Organizational skills
Attention to detail
Multitasking
Decision-making
Reliability under pressure
Task prioritization techniques
Teamwork and collaboration
Dependable and responsible
Analytical reasoning
Excellent communication
Verbal communication
Active listening
Organizational management
Operational decision-making
Problem resolution
Verbal communication
Languages
English
Full Professional
Timeline
Flusher
Cargill
01.2022 - 10.2026Read More
Cahier
Yesway
01.2017 - 12.2020Read More
Crew Member Manager
Fat Boys BBQ
03.2008 - 12.2017Read More
Bovina High School
GED
Read More