Jackson Hamilton
McDonough,GA
Summary
Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination. Utilizes effective communication and leadership to ensure seamless workflow and team cohesion. Track record of maintaining high safety standards and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Yard Admin
Wayfair
04.2025 - Current
- Managed day-to-day operations, directing and gating all incoming and outbound loads into operation software to streamline work flow, resulting in improved efficiency and reduced order processing times.
- Managed inventory control using warehouse management systems to optimize stock levels and reduce discrepancies.
- Trained and mentored staff in best practices for handling materials, enhancing team performance and safety protocols.
Exceptions Management Team
Wayfair
01.2024 - Current
- Elevated end-user satisfaction rates via promptly addressing network help requests and providing effective solutions.
- Streamlined communication between departments, ensuring seamless logistical operations of parcels.
- Trained new team members on safety protocols and operational procedures.
- Operated forklifts and pallet jacks for efficient loading and unloading of freight.
Team Lead
Wayfair
11.2022 - 01.2024
- Mentored new team members on company policies, safety protocols, and best practices for customer service.
- Directed team members to optimize loading processes and reduce delays, utilizing forklifts and pallet jacks to enhance efficiency.
- Facilitated collaborative work environment with thorough knowledge of all departments within warehouse, and
- Worked different stations to provide optimal coverage and meet production goals.
Operations Supervisor
New Penn Motor Express
12.2021 - 04.2022
- Oversaw daily shipping and receiving operations, ensuring timely processing and accurate tracking of incoming and outgoing shipments.
- Conducted regular building audits, implementing safety protocols and enhancing workplace safety for all team members.
- Led cross-functional teams to enhance operational efficiency within supply chain processes.
- Collaborated with logistics partners to optimize delivery routes and reduce costs.
- Maintained a safe work environment by adhering to specific HAZMAT and biohazard safety protocols.
- Oversaw dock operations, consistently responsible for end of week work terminal shut down and security procedures.
Warehouse Supervisor
ShipMonk
03.2021 - 09.2021
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Coordinated shipping schedules, optimizing logistics to meet customer delivery expectations consistently.
- Oversaw regular performance evaluations of team members, fostering a culture of accountability and excellence.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
Team Lead
ShipMonk
10.2020 - 03.2021
- Led team of associates, ensuring high performance and productivity across multiple shifts.
- Implemented classroom and floor training programs that enhanced staff knowledge and PIT equipment/operational skills, boosting overall team performance.
- Mentored junior staff in safety practices, fostering a proactive approach to workplace safety.
- Led safety audits to identify hazards and improve compliance with regulations as a member of the company's safety committee.
Protector
Area Wide Protective Inc.
06.2020 - 10.2020
- Directed collaborative crews to establish effective traffic flow, ensuring safety for workers and motorists at construction sites.
- Monitored site conditions and communicated hazards to maintain a secure environment, in accordance with OSHA and ATSSA regulations.
Warehouse Associate
ShipMonk
11.2019 - 04.2020
- Streamlined packaging processes by consistently monitoring inventory of picking locations, and communicated replenishment needs to management promptly.
- Trained new employees on safety protocols and operational procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Selected and picked orders based on customer specifications, ensuring accuracy in fulfillment.
Education
High School Diploma -
Dallas Sr. High School
Dallas06-2015
Skills
- Supervisor experience
- Warehouse operations
- Inventory management
- Shipping and receiving operations
- Warehouse safety
- Quality checks & assurance
- Warehouse logistics
- Staff management & training
- Forklift & pallet jack operations
- Transportation & route planning
- Load planning
- Documentation management
- Microsoft Office
- Workday
- RF Scanner
- E-Commerce
- NetSuite
- 3PL
Certification
- Non-CDL Class C
- Forklift Certification
- Pallet Jack Certification
- SP3000/4000 and TSP6000/7000 operator
Timeline
Yard Admin
Wayfair
04.2025 - Current
Exceptions Management Team
Wayfair
01.2024 - Current
Team Lead
Wayfair
11.2022 - 01.2024
Operations Supervisor
New Penn Motor Express
12.2021 - 04.2022
Warehouse Supervisor
ShipMonk
03.2021 - 09.2021
Team Lead
ShipMonk
10.2020 - 03.2021
Protector
Area Wide Protective Inc.
06.2020 - 10.2020
Warehouse Associate
ShipMonk
11.2019 - 04.2020
High School Diploma -
Dallas Sr. High School