Segan Lee
Killeen
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Motor Vehicle Assistant
Akima
04.2023 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Ensured adherence to safety regulations by following industry best practices during all stages of repair work.
Installation Technician
Hallmark
11.2022 - 03.2023
- Worked with team members to install and maintain equipment.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Repaired equipment with new parts and replaced inoperable items.
- Executed on-time and under-budget project management on complex issues for senior leadership while liaising with contractors to re-engineer programs.
- Completed scheduled appointments on time to drive quality service.
- Dispatched to various sites to perform maintenance on failed equipment.
Sales Associate
Lowe's
04.2021 - 05.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Adhered to company initiatives and achieved established goals.
Car Rental Agent
Teleperformance USA
11.2020 - 04.2021
- Answered customer questions to maintain high satisfaction levels.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Responded effectively to customer questions and inquiries and provided information regarding products.
Education
High School Diploma -
Waynesville Sr. High School
Waynesville, MO05.2015
Skills
- Installation Tools
- Critical Thinking
- Supervision & Leadership
- Reliable & Trustworthy
- Problem Resolution
- People Skills
- Maintenance and Repair
- Issue Resolution
- Troubleshooting Skills
- Good Work Ethic
- Maintenance & Repair
- Customer Service
- Assembly and Installation
- Logical and Perceptive
- Heavy lifting
- Materials handling
- Workplace safety
Education and Training
other
Timeline
Motor Vehicle Assistant
Akima
04.2023 - Current
Installation Technician
Hallmark
11.2022 - 03.2023
Sales Associate
Lowe's
04.2021 - 05.2022
Car Rental Agent
Teleperformance USA
11.2020 - 04.2021
High School Diploma -
Waynesville Sr. High School
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