Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Segundo Cordova

Bellerose,NY

Summary

Personable Fine Dining Server with in-depth knowledge of menu items, ingredients and wine pairings. Hospitable and welcoming individual offering over 10 years of hands-on experience serving patrons in upscale restaurants. Polished in appropriately setting silverware, glassware and napkins and preparing tableside menu items. Customer-oriented individual possessing excellent memorization and customer service skills. Talented Fine Dining Server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat. Looking to offer years' experience and pursue a challenging new role. Talented Fine Dining Server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat. Looking to offer many years' experience and pursue a challenging new role. Proficient in steward, runner and waiter roles in upscale dining environments. Familiar with wine pairing recommendations, preparing drinks and serving liquor. Energetic Fine Dining Server skillful in hosting group events of more than 20 people. Well-versed in table settings required according to event type and assisting guests in making menu choices.

Overview

4
4
years of professional experience

Work History

Fine Dining Server

La Piazza Restaurant
Melville, NY
01.2017 - 04.2021
  • Provided menus, explained daily specials, and answered questions about menu items.
  • Took orders for food and beverages in a professional manner.
  • Checked back with customers to ensure satisfaction with each course.
  • Bussed and reset tables as needed between seating's.
  • Assisted other servers when needed during peak periods.
  • GARDEN CITY NY
  • PLORI RESTAURANT
  • STILL WORKING
  • General manager, DINO 917 796 0166
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Adhered to all safety and sanitation policies when handling food and beverage items.
  • Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
  • Accurately recorded orders in POS system while providing excellent customer service.
  • Processed payments promptly at the end of meal service period using POS terminals.
  • Followed up with guests after meals to ensure satisfaction with overall experience.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, taking out trash.
  • Responded quickly to guest inquiries or complaints in a professional manner.
  • Promoted additional menu items or special offers as appropriate.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Matched wines with menu items and guest preferences.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Picked up food in kitchen and delivered to guests according to established protocols.
  • Trained new employees to perform duties.

Education

Bachelor of Arts -

Rio Amazonas
Ecuador
03-2009

Skills

  • Menu And Service Offerings
  • Food Station Setup
  • Food Service Skills
  • Menu Knowledge
  • Wine Knowledge
  • Wine Pairings
  • Staff Training
  • Menu Memorization
  • Food Delivery
  • Kitchen Communication
  • Upselling Skills

Languages

English
Professional
Spanish
Professional

Timeline

Fine Dining Server

La Piazza Restaurant
01.2017 - 04.2021

Bachelor of Arts -

Rio Amazonas
Segundo Cordova