Summary
Overview
Work History
Education
Skills
Timeline
Generic

Segundo Pedro Tapia

74 Grove st, Bergenfield,NJ

Summary

Highly motivated to continue my hospitality career with a engaging personality and flexible approach. Eager to take on new challenges, and to work efficiently where I can implement my professional and friendly customer service.

Overview

8
8
years of professional experience

Work History

Captain Waiter

Café Carmellini
01.2025 - Current

• Showed high-level understanding of fine dining standards

  • Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.

Room Service Server

Park Hyatt
12.2024 - 01.2025
  • Met guests' needs by delivering meals and snacks and retrieving additional items.
  • Enhanced guest satisfaction by promptly delivering room service orders and attending to special requests.

Server

Baccarat Hotel New York
07.2024 - 08.2024
  • Manifested strong multitasking skills by managing multiple tables simultaneously without compromising an implacable service quality.
  • Contributed to serve food and beverages promptly with focused attention to detail.

Server/busboy/room Service Server

The Westin New York Grand Central
11.2023 - 05.2024
  • Provided exceptional service to Hotel and
  • Enhanced guest satisfaction by promptly delivering room service orders and attending to special requests.

Room Service Server

Mandarin Oriental
12.2022 - 11.2023
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Verified accuracy and quality of orders before delivery.

Server

The Hilton Times Square
07.2017 - 06.2018
  • Met guests' needs by delivering meals and snacks and retrieving additional items.
  • Enhanced guest satisfaction by promptly delivering room service orders and attending to special requests.

Education

High School Diploma -

Aviation High School
Queens, NY
06.1995

Skills

  • Self motivated, Organized and Strong Work Ethic
  • Exceptional customer service with professional communication skills
  • Knowledgeable in Wine, Spirits and distinct kinds of cuisine
  • Fluent in Spanish and English

Timeline

Captain Waiter

Café Carmellini
01.2025 - Current

Room Service Server

Park Hyatt
12.2024 - 01.2025

Server

Baccarat Hotel New York
07.2024 - 08.2024

Server/busboy/room Service Server

The Westin New York Grand Central
11.2023 - 05.2024

Room Service Server

Mandarin Oriental
12.2022 - 11.2023

Server

The Hilton Times Square
07.2017 - 06.2018

High School Diploma -

Aviation High School
Segundo Pedro Tapia