Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sehrish Khan

Oakland,CA

Summary

Dynamic leader and effective communicator with proven expertise in team leadership and customer service focus, honed at Walgreens. Excelled in inventory management and problem-solving, enhancing operational efficiency and customer satisfaction. Demonstrated ability to train and motivate staff, significantly improving team performance and maintaining high standards of cleanliness and organization.

Overview

13
13
years of professional experience

Work History

Shift Leader

Walgreens
02.2018 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Beauty Advisor

Walgreens
04.2012 - 01.2018
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Education

High School Diploma -

Government High School For Girls
Attock, Pakistan
06-1985

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Inventory Management
  • Store Opening and Closing
  • Warehouse Operations
  • Decision-making capabilities
  • Customer service focus

Languages

Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Shift Leader

Walgreens
02.2018 - Current

Beauty Advisor

Walgreens
04.2012 - 01.2018

High School Diploma -

Government High School For Girls

Similar Profiles

CREATE PROFILE
Sehrish Khan