Versatile IT professional with hands-on experience as a Business Analyst, Product Owner, Scrum Master, and PMO. Skilled in Agile delivery, stakeholder collaboration, and driving product and project success through clear requirements, sprint planning, and strategic oversight.
Overview
11
11
years of professional experience
Work History
PMO
Citibank
03.2022 - Current
Closely collaborated with project members to identify and quickly address problems.
Produced quality standards, checklists, report templates and processes.
Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
Met with manager weekly to provide detailed project report and milestone updates.
Provided team with coaching and direction.
Monitored project progress, examined risks and set forth contingency plans.
Developed and followed baseline project plan and milestones for task completion.
Set up and managed team meetings.
Implemented actions to mitigate risk by developing contingency and avoidance strategies.
Managed risk, investigated solutions and established project recovery plans.
Sr. Business Process Analyst / Scrum Master
Google
11.2021 - 03.2022
Gathered requirements, defined scopes, managed product backlogs, allocated resources and established schedules meeting or exceeding project demands.
Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
Maintained project schedules by managing timelines and making proactive adjustments.
Collaborated with project owners and team members to set ambitious but achievable goals.
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
Sr. Product Owner
Hewlett-Packard Enterprise
07.2020 - 11.2021
Conducted interviews with key business users to collect information on business processes and user requirements.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Used coordination and planning skills to achieve results according to schedule.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Exceeded goals through effective task prioritization and great work ethic.
Identified issues, analyzed information and provided solutions to problems.
Business Analyst / Product Owner
Toyota Motors Of North America
05.2017 - 05.2020
Responsible for identifying and documenting business rules and creating detailed Use Cases
Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using UML
Gathered and documented Business Requirements (BRD), created Functional specifications and translated them into Software Requirement Specifications.
Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
Worked with development and testing teams to accomplish timely release of objectives.
Implemented effective change management
Business Analyst
Texas Health Resources
10.2015 - 04.2017
Functioned as primary liaison between business line and technical areas
Conducted Q&A sessions with the SME's, to analyze and document the requirements
Created business requirement documentation, specification, use cases, user stories, and data flow diagrams.
Coordinated in developing test scenarios, test cases and implemented test plan with QA team.
Created UAT plans and several other types of test cases for each project to ensure that system runs smoothly after proposed enhancements.
Administered and customized Salesforce implementation and deployment, including design, documentation, analytics, training, deployment, and support.
Business Analyst
State Of New Jersey
01.2014 - 08.2015
· Captured the business requirements for training and monitoring.
Captured the requirements for system generated triggers to notify the document management system for generating the quote, declaration, and licensing documents.
Created the mockup for each screen along with the data elements on the screen.
Assisted the QA team in creation of test plans, test scenarios and test cases to ensure that the functional performance and usability requirements have been satisfied.
Used JIRA tool for project management including activities like issue/defect tracking, managing user stories and impediments, prioritizing, and estimating the user stories.
Created UML diagrams including Use Case Diagrams, Data Flow Diagrams and Activity Diagrams using MS Visio.