Sehrish Yunus

Virtual Office Manager

Telemedicine

01.2022 - 02.2024

Assisted in managing daily office operations and scheduling appointments.
Supported team communication through digital platforms and collaboration tools.
Maintained organized documentation for efficient retrieval and compliance.
Coordinated virtual meetings and managed participant logistics effectively.
Provided customer support by responding to inquiries promptly via email and chat.
Assisted executive leaders in making informed decisions based on thorough data analysis.
Improved team communication by utilizing online collaboration tools and scheduling regular video conferences.
Boosted employee engagement levels by organizing virtual team-building activities and fostering a positive work environment.
Optimized workflow efficiency with the establishment of clear guidelines for internal processes and procedures.
Spearheaded virtual event planning, coordinating logistics, promoting events, and managing attendee registration process.
Implemented effective recruitment strategies for attracting top talent in the industry while minimizing hiring costs.
Identified opportunities to streamline processes and improve office operations and efficiency.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Improved office operations by automating client correspondence, record tracking and data communications.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.