Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Seidy Chinn

Plantation,FL - Florida
Seidy Chinn

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

22
years of professional experience

Work History

Broward County School Board

Secretary III
10.2014 - Current

Job overview

  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Improved document processing times by implementing digital archiving systems and reducing paper waste.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained electronic filing systems and categorized documents.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Broward County School Board

Library Media Clerk
08.2014 - 10.2014

Job overview

  • Enhanced library user experience by ensuring smooth daily operations and maintaining a well-organized collection.
  • Streamlined book check-out process for increased efficiency and improved patron satisfaction.
  • Assisted students with research projects, helping them locate and utilize relevant resources effectively.
  • Developed engaging library programs to promote literacy and encourage reading among diverse audiences.

Broward County Schools

Campus Monitor
01.2012 - 08.2014

Job overview

  • Assisted in maintaining a positive school environment by enforcing school policies and procedures.
  • Collaborated with administrators to develop and implement security measures for special events on campus.
  • Increased awareness of safety protocols among students and staff through regular presentations and training sessions.
  • Supported positive relationships between students, parents, and faculty by serving as a liaison for communication regarding campus issues.
  • Improved emergency response times by conducting regular drills and coordinating with local law enforcement agencies.
  • Facilitated the efficient flow of pedestrian traffic during arrival, dismissal, and transition periods to minimize disruptions to daily activities.

Broward County Schools

General Clerk
08.2005 - 06.2006

Job overview

  • Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
  • Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
  • Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
  • Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
  • Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Produced high-quality communications for internal and external use.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Broward County Schools

Teacher's Aide
08.2004 - 06.2005

Job overview

  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.
  • Supported classroom activities, tutoring, and reviewing work.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Copied, organized and distributed classroom assignments or other paperwork.

Broward County Schools

Teacher's Aide
08.2002 - 06.2004

Job overview

  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Copied, organized and distributed classroom assignments or other paperwork.

Education

Broward College
Fort Lauderdale, FL

Associate of Arts from Education
12.2010

University Overview

3.70

  • Relevant Coursework: Speed & Accuracy Typing Test 84%

Skills

  • Excel Spreadsheets
  • Report Analysis
  • Customer Service
  • Detailed Meeting Minutes
  • Office Supplies and Inventory
  • Back Office Operations
  • Confidentiality and Data Protection
  • Records Management
  • Service-Orientation
  • Database Administration
  • Bilingual in Spanish and English
  • Office Equipment Operation

Languages

Spanish
Native or Bilingual

Timeline

Secretary III
Broward County School Board
10.2014 - Current
Library Media Clerk
Broward County School Board
08.2014 - 10.2014
Campus Monitor
Broward County Schools
01.2012 - 08.2014
General Clerk
Broward County Schools
08.2005 - 06.2006
Teacher's Aide
Broward County Schools
08.2004 - 06.2005
Teacher's Aide
Broward County Schools
08.2002 - 06.2004
Broward College
Associate of Arts from Education

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Seidy Chinn