Seif Abou Eleinen
Malvern,PA
Summary
Experienced professional with 6 years in the cable and telecommunications field. Demonstrated ability to lead complex network infrastructure projects, including the deployment and configuration of Comcast's vCMTS sites. Proven track record in streamlining operations, reducing costs, and enhancing efficiency. Skilled in project management, contributing to the successful completion of projects, such as streamlining data collection, developing predictive models, and facilitating stakeholder alignment. Bilingual fluency in Arabic and English strengthens communication and teamwork capabilities. Committed to driving innovation, fostering collaboration, and achieving excellence in product development and engineering initiatives.
Overview
6
6
years of professional experience
Work History
Engineer 2, Software Dev & Engineering
Comcast
Philadelphia, PA
03.2020 - Current
- Streamlined data collection and analysis of trouble calls, revealing actionable patterns that led to a remarkable 70% decrease in truck rolls through optimized operational and software procedures leading to reduction of costs.
- Developed a predictive bandwidth growth model through per customer data analysis, pivotal in guiding the strategic development of vCMTS Generation 3 and the precise selection of hardware components for this cutting-edge platform.
- Generated sequence diagrams for Comcast's MidSplit program, facilitating requirement gathering for product teams and fostering stakeholder alignment.
- Contributed to the development of a comprehensive provisioning document for Comcast's FDX program, ensuring accurate and efficient communication of technical requirements.
- Analyzed and selected trial locations for Comcast's first FDX deployment, engaged in trial planning, and established an end-to-end lab environment for rigorous FDX functionality testing, resulting in achieving 4 Gbps speeds with DOCSIS 4.0 technology.
Engineer 1, Systems Integration
Comcast
Philadelphia, PA
07.2018 - 03.2020
- Implemented the deployment and configuration procedures for Comcast's first 20 Virtual Cable Modem Termination System (vCMTS) sites.
- Took the lead on identifying complexities within Comcast's vCMTS Kubernetes infrastructure while working on processes to maintain and upgrade said systems.
- Executed upgrades for 60 vCMTS sites within 30 days during overnight maintenance windows, ensuring uninterrupted service for Comcast customers.
- Produced documentation for upgrading the vCMTS platform, leading to the complete automation of system deployment.
Education
Bachelor of Science (B.S.) in Electrical Engineering -
Harvard University
05.2018
Skills
- Technical Troubleshooting
- Requirements Gathering and Analysis
- Qualitative & Quantitative Analysis
- Systems Maintenance & Configuration
- Technical Documentation
- Project Management & Coordination
- Team Oriented
- Stakeholder Management
Awards
2 Time Ivy League Squash Champion
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Timeline
Engineer 2, Software Dev & Engineering
Comcast
03.2020 - Current
Engineer 1, Systems Integration
Comcast
07.2018 - 03.2020
Bachelor of Science (B.S.) in Electrical Engineering -
Harvard University
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