Seighvia Thomas
Suffolk,Virginia
Summary
Compassionate and driven leader with a passion for youth development, education, and community engagement. With years of experience mentoring children, organizing programs, and fostering meaningful relationships with families, I am committed to creating safe, nurturing environments where children can learn, grow, and thrive. Skilled in program coordination, classroom management, and staff leadership, I bring a hands-on approach to guiding teams, supporting educators, and ensuring smooth, engaging operations. Adept at building strong connections with parents, training staff, and implementing programs that make a lasting impact. Dedicated to leading with kindness, fostering teamwork, and inspiring the next generation through education and mentorship.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative / Manifest
Skydive Suffolk
08.2024 - Current
- Ensured smooth and exciting experiences for customers by managing daily skydiving operations with professionalism, efficiency, and attention to detail.
- Provided compassionate and knowledgeable customer service, handling inquiries, resolving concerns with empathy, and creating a welcoming atmosphere that encouraged return business.
- Trained and motivated team members, fostering a positive and organized environment while ensuring excellence in customer service, money handling, and office operations.
- Thrived in high-energy, fast-paced situations, maintaining composure under pressure and adapting to rapid changes to keep operations running seamlessly.
- Enhanced team success and customer satisfaction by improving workflows, cross-training in multiple roles, and ensuring a safe, well-organized space for both guests and staff.
Group Leader
AlphaBEST Education Inc.
09.2022 - 12.2023
- Created a nurturing and engaging learning environment by leading a music club, designing hands-on activities, and implementing age-appropriate lessons that inspired creativity and curiosity in over 100+ students.
- Built strong relationships with children, families, and staff, fostering open communication with parents, supporting student growth, and collaborating with colleagues to enhance learning and behavior strategies.
- Encouraged children's emotional and social development through structured activities, positive reinforcement, and compassionate guidance, ensuring a safe and welcoming space for all students.
- Supported staff and operations by training new team members, streamlining administrative tasks, and assisting with program management to improve efficiency and daily workflow.
- Demonstrated dedication to professional growth and student success, attending professional development opportunities, supporting extracurricular activities, and ensuring safety and compliance with licensing standards.
Camp Counselor/Seasonal Worker
The Salvation Army Southern Territory
09.2021 - 06.2023
- Created a safe, nurturing, and enriching six week overnight camp experience by leading children through engaging activities, fostering independence, and ensuring a welcoming environment for all campers.
- Provided compassionate support and mentorship, actively listening, encouraging emotional growth, and serving as a positive role model to guide campers through new experiences.
- Led diverse groups of children, including those with special needs, promoting inclusion, teamwork, and respect while adapting activities to different skill levels and interests.
- Ensured camper well-being by tracking allergies and dietary restrictions, administering first aid when needed, and maintaining a clean, organized, and safe environment.
- Demonstrated strong leadership and collaboration by coaching and supervising campers, resolving conflicts with care, and working closely with staff and administration to improve camp operations and create memorable, growth-centered experiences.
Education
Associates of Arts And Sciences - Business Administration
Paul D. Camp Community College
Suffolk, VA01-2027
Associate of Science -
Paul D. Camp Community College
Suffolk, VA01-2026
Skills
- Leadership & Team engagement
- Child Development & Behavior Management
- Program & Activity Planning
- Office & Classroom Management
- Customer Service & Conflict Resolution
- Exceptional Communication & Organization
- MS Office & Administrative Proficiency
Certification
CPR/First Aid
Affiliations
- The Salvation Army - Active
- Girl Scouts of Virginia
Timeline
Customer Service Representative / Manifest
Skydive Suffolk
08.2024 - Current
Group Leader
AlphaBEST Education Inc.
09.2022 - 12.2023
Camp Counselor/Seasonal Worker
The Salvation Army Southern Territory
09.2021 - 06.2023
Associates of Arts And Sciences - Business Administration
Paul D. Camp Community College
Associate of Science -
Paul D. Camp Community College
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