Seiji Mamiya
Infomation Technology
Cypress,CA
Summary
Insightful Information Technology Manager with [Number] years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
26
26
years of professional experience
1
1
Language
Work History
IT Manager
JVCKENWOOD USA Corporation
01.1998 - 03.2024
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented and maintained technology and software budget.
Education
Bachelor of Arts - Electrical Engineering
Saitam Institute of Technology
Saitama, Japan 05.2001 -
Skills
Risk mitigation planning
undefinedTimeline
Bachelor of Arts - Electrical Engineering
Saitam Institute of Technology
05.2001 -
IT Manager
JVCKENWOOD USA Corporation
01.1998 - 03.2024
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