Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seirra Johnson

Houston,TX

Summary

Proven track record of enhancing facility cleanliness and efficiency, notably with Untied Resource Group. Skilled in emergency spill response and problem-solving, consistently exceeding client expectations. Demonstrated reliability and adept at improving operational workflows, contributing to a significant increase in workplace safety and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Contract Custodian

Untied Resource Group
02.2024 - Current
  • Demonstrated attention to detail by thoroughly cleaning hard-to-reach areas, including vents, light fixtures, and baseboards.
  • Maintained open communication with supervisors, providing updates or reporting any issues encountered during the course of contract work.
  • Received positive feedback from clients for consistently exceeding expectations in maintaining facilities'' cleanliness standards.
  • Completed floor care tasks such as stripping, waxing, buffing utilizing appropriate machinery ensuring a well-maintained appearance.
  • Enhanced facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Ensured proper waste disposal by regularly emptying trash receptacles and recycling bins.
  • Increased facility safety by routinely inspecting fire extinguishers, emergency exits, and safety equipment for proper function.
  • Responded swiftly to urgent requests or incidents requiring immediate attention within the designated area of responsibility.

Picker Packer

Amazon Hou8
07.2021 - 08.2023
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Improved efficiency within the team by sharing knowledge of optimal picking routines.
  • Maintained timely updates on workload progress through effective communication with supervisors.

Lead Cook

Focus Care At Westwood
08.2018 - 09.2022
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Maximized ingredient usage by developing creative daily specials that showcased seasonal produce and reduced food costs.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
  • Achieved high customer satisfaction ratings by promptly addressing concerns regarding menu items or food quality issues.
  • Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
  • Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.

Janitor

Ultra Janitorial
03.2017 - 07.2018
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Maintained floor cleaning and waxing equipment.

Hospitality Team Member

Hilton Garden Inn Hotel
01.2015 - 12.2016
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
  • Provided excellent customer service at the hotel bar, promoting an enjoyable atmosphere for patrons while increasing beverage sales.
  • Handled guest inquiries professionally, providing accurate information about hotel amenities and services.
  • Identified opportunities for upselling additional hotel services or amenities during guest interactions leading to increased revenue generation.
  • Assisted in the implementation of new policies and procedures designed to improve overall service quality within the hotel.
  • Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.
  • Collaborated with housekeeping staff to address special requests from guests, improving their stay experience.
  • Promoted hotel''s loyalty program, resulting in increased membership sign-ups and repeat business.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.

Lead Cook

Tuscany Village Skilled Nursing And Rehabilitation
11.2013 - 11.2014
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Maximized ingredient usage by developing creative daily specials that showcased seasonal produce and reduced food costs.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
  • Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
  • Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
  • Streamlined prep work by organizing kitchen stations effectively and training junior staff on best practices for efficient workflow.

Education

High School Diploma -

Gulfshore Academy
11300 S.post Oak Rd Houston Tx 77035
05.2008

Skills

Reliability and punctuality

Basic Computer Literacy

First Aid Training

Pressure Washing Experience

Emergency spill response

Problem-Solving

Time Management

Attention to Detail

Responsible and Dependable

Cleaning and sanitizing

Skilled housekeeper

Groundskeeping

Timeline

Contract Custodian

Untied Resource Group
02.2024 - Current

Picker Packer

Amazon Hou8
07.2021 - 08.2023

Lead Cook

Focus Care At Westwood
08.2018 - 09.2022

Janitor

Ultra Janitorial
03.2017 - 07.2018

Hospitality Team Member

Hilton Garden Inn Hotel
01.2015 - 12.2016

Lead Cook

Tuscany Village Skilled Nursing And Rehabilitation
11.2013 - 11.2014

High School Diploma -

Gulfshore Academy

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Seirra Johnson