Summary
Overview
Work History
Education
Skills
National Honors Society (2023)
Timeline
Generic

Seirra N. Miner

Mabelvale,AR

Summary

A compassionate, empathetic mental health counseling student. I aim high when completing goals. I have experience working with children, adolescents, and adults using a variety of theoretical prospective approaches. Seeking to obtain a clinical mental health intern position that will provide a challenging opportunity for significant growth, education, and leadership. I'm dedicated to providing exceptional care along with relative and effective treatment plans to successfully assist clients in need of services.

Overview

10
10
years of professional experience

Work History

Care Coordinator

Baptist Rehabilitation Institue
10.2020 - Current
  • Supported patient care excellence via planning and interpretation of programs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Family Service Worker

Arkansas Department Of Human Services (DCFS)
12.2018 - 10.2020
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Provided professional services and support in a dynamic work environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Representative

Walmart
08.2014 - 07.2015
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Master of Science - Clinical Mental Health Counseling

Southern Arkansas University
Magnolia, AR
05.2025

Bachelor of Arts - Social Work

University of Arkansas At Pine Bluff
Pine Bluff, AR
05.2018

High School Diploma -

Rivercrest High School
Wilson Akanasas
05.2013

Skills

  • Progress Monitoring
  • Multidisciplinary Team Collaboration
  • Quality Assurance
  • Organizational Standards
  • Goal Setting
  • Documentation Proficiency
  • Organizational Skills
  • Medical Terminology Understanding
  • Documentation
  • Strategic Planning
  • Case Management
  • Care Planning
  • Patient Education
  • Insurance Practices

National Honors Society (2023)

Inducted Fall 2023

Timeline

Care Coordinator

Baptist Rehabilitation Institue
10.2020 - Current

Family Service Worker

Arkansas Department Of Human Services (DCFS)
12.2018 - 10.2020

Customer Service Representative

Walmart
08.2014 - 07.2015

Master of Science - Clinical Mental Health Counseling

Southern Arkansas University

Bachelor of Arts - Social Work

University of Arkansas At Pine Bluff

High School Diploma -

Rivercrest High School

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Seirra N. Miner