Excel
Seiss Taylor
President, Manager, Customer Service
Marietta,GA
Summary
Seasoned business owner and management professional with management experience in construction, residential and commercial repairs and painting, customer service, sales, marketing and fulfillment of service contracts. Gifted in working with my hands, experience in using broad range of tools, problem /conflict resolution, creative thinker, self starter, and management ability across a broad range of business functions. Talented President with excellent employee development, customer service and analytics skills coupled with more than 25years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
23
23
years of professional experience
Work History
President/Manager/Customer Service Manager
Zip Biz Inc. Marietta, Ga - Also DBA as Painters Flair
7 2017 - Current
- Provided managerial development services for service industries
- Provide development of programs to handle route systems, scheduling systems, management of those system
- Development of computer systems and layout to handle service industry processes
- Inspired innovation by creating environment that encouraged creative thinking and problem-solving capabilities.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
- Hired and managed employees for 18 crews and maximize productivity while training staff on best practices and protocols to support field crews.
- Used my heavy experience in customer service to maintain stellar customer satisfaction.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Established culture of accountability by setting clear expectations and holding individuals responsible for results.
- Supported project management team for optimal performance.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
President/Owner
First Choice Painting, Marietta, GA
Marietta , GA
01.2002 - 07.2017
- Provided excellent home improvement services to residential clients
- Managed lead generation, marketing, sales, and deployment of services to customers
- Business management responsibilities included coordinating sales team to meet their responsibilities and quotas, project coordination involving placing proper tea to fulfill construction/repair and painting services, marketing planning and implementation for both conventional and online promotions
- Managed hiring of company personnel
- Programmed and maintained customer database.
Skills
Business Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementWork from home optionQuote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Software
MS Word
MS Publisher
MS OneNote
Quick Books
FileMaker Pro
Adobe Photoshop Elements
Movavi Video Editor
Skype
Cubase Pro
Zoom
Languages
English
Interests
Music and Video Production
Vocalist
Song Writer
Woodworking
Carpentry
Hiking
Camping
Gardening
Education
Bachelor of Science - Business Administration With Management Major
Georgia State University
Atlanta, GATimeline
President/Owner
First Choice Painting, Marietta, GA
01.2002 - 07.2017
President/Manager/Customer Service Manager
Zip Biz Inc. Marietta, Ga - Also DBA as Painters Flair
7 2017 - Current
Bachelor of Science - Business Administration With Management Major
Georgia State University
Similar Profiles
Katherine SaballosKatherine Saballos
Telemetry Technician at Wellstar Kennastone Hospital-Marietta, GATelemetry Technician at Wellstar Kennastone Hospital-Marietta, GA
Mickey JacksonMickey Jackson
Kompass Representative at PL Marketing-Marietta, GAKompass Representative at PL Marketing-Marietta, GA
Kaylee AdamsKaylee Adams
Server at Okinawa Hibachi And Sushi Of Marietta GaServer at Okinawa Hibachi And Sushi Of Marietta Ga