Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SEJALBEN SODHAPARMAR

Columbia,MO

Summary

Dynamic and detail-oriented professional with a proven track record at Walmart as an Online Personal Shopper, excelling in customer-focused service and accuracy in order processing. Adept at problem-solving and team collaboration, consistently ensuring high-quality service and timely delivery of customer orders. Committed to enhancing customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Online Personal Shopper

Walmart
09.2025 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Selected, gathered, and packed customer orders accurately and efficiently.
  • Ensured product quality by checking expiration dates, freshness, and proper substitutions.
  • Maintained strong customer service by communicating with customers about order updates or changes.
  • Organized and staged completed orders for timely pickup or delivery.
  • Collaborated with team members to meet strict deadlines in a fast-paced retail environment.

Front Desk Agent

Ramada Inn
03.2024 - 09.2024
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered customer telephone calls promptly and appropriately handled needs.

Education

Cyber Security Certification - Cyber Security

MACC
Columbia,mo
12-2026

PTCB Certification - Pharmacy Tech

Online
Columbia,mo
03-2026

Advance Diploma - Micro Computer And Networking Systems

Herzing College
Montreal,qc
01-2020

Skills

  • Customer-focused service & communication
  • Prescription entry & data accuracy (training-ready)
  • Cash handling & insurance claim support
  • Online order processing & accuracy
  • Inventory control & restocking
  • Confidential record keeping (HIPAA awareness)
  • Team collaboration in high-volume settings
  • Problem solving & multitasking
  • Hospitality and accommodation
  • Route planning
  • Sales experience
  • Brand awareness

Languages

Hindi
Native or Bilingual
English
Professional Working
Gujarati
Native or Bilingual

Timeline

Online Personal Shopper

Walmart
09.2025 - Current

Front Desk Agent

Ramada Inn
03.2024 - 09.2024

Cyber Security Certification - Cyber Security

MACC

PTCB Certification - Pharmacy Tech

Online

Advance Diploma - Micro Computer And Networking Systems

Herzing College

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