Sejla Becirovic
Banquet Manager & Floor Manager.
hartford,CT
Summary
Offering strong organizational and leadership skills, combined with genuine eagerness to learn and grow in event management. Brings solid understanding of customer service and event coordination, with ability to quickly adapt and implement effective solutions. Ready to use and develop problem-solving and communication skills in Banquet Manager role.
Experienced with event planning, logistics, and team management. Utilizes strong leadership and organizational skills to ensure successful events. Track record of maintaining high client satisfaction and smooth operations.
Overview
1
1
year of professional experience
2028
2028
years of post-secondary education
2
2
Languages
Work History
Banquet Manager
Casa Mia on the Green and Casa Mia
10.2023 - Current
- Supervised and mentored kitchen and serving staff.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Directed and managed banquet functions for 100-person event.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Streamlined invoicing process through diligent record-keeping which resulted in reduced billing errors and increased client satisfaction.
- Implemented innovative marketing strategies to attract new clients and increase event bookings.
- Continuously assessed industry trends and competitors'' offerings enabling the adaptation of services that catered effectively to market demands.
- Maintained a safe working environment by enforcing health and safety standards among staff members.
- Negotiated contracts with clients, securing profitable deals while meeting customer expectations.
Education
Central Connecticut State University
New Britain, CTSkills
Quality Control
Timeline
Banquet Manager
Casa Mia on the Green and Casa Mia
10.2023 - Current
Central Connecticut State University
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