Sejla Husic
Duluth,United States
Summary
At Harbor Group Management Company, I excelled as a Leasing Consultant, enhancing tenant satisfaction and maintaining high occupancy rates through expert customer service and efficient lease processing. Leveraging skills in Fair Housing Regulations and creative problem-solving, I significantly improved leasing operations and tenant relations, demonstrating a strong ability to meet and exceed employer expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Harbor Group Management Company
02.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Conducted market research to ensure competitive pricing and offerings in leasing market.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Streamlined application process, reducing turnaround time for applicant approvals.
- Improved efficiency, organizing leasing office operations and reducing paperwork processing time.
- Increased lease renewals, maintaining open and effective communication with current tenants.
- Utilized property management software to track leasing activity and tenant information, improving data accuracy and accessibility.
Education
High School Diploma -
Discovery Highschool
Lawrenceville, GA05.2021
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Lease Agreements
- File Management
- Customer service expertise
- Organizational capabilities
- Phone and Email Etiquette
- Leasing and sales
- Application processing
- Property Tours
- Sales Techniques
- Unit inspection
- Creative Problem-Solving
- Closing Techniques
- Database Management
- Background Checks
- Background Check Process
- Lease writing
Timeline
Leasing Consultant
Harbor Group Management Company
02.2023 - Current
High School Diploma -
Discovery Highschool
Similar Profiles
CHYNA YOUNGCHYNA YOUNG
Leasing Manger at Harbor Group Management CompanyLeasing Manger at Harbor Group Management Company
Jose SanchezJose Sanchez
Assistant Maintenance Supervisor at Harbor Group Management CompanyAssistant Maintenance Supervisor at Harbor Group Management Company
Carmen MojicaCarmen Mojica
Leasing Consultant at Harbor Group Management CompanyLeasing Consultant at Harbor Group Management Company