Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sejung An

Palisades Park

Summary

Dynamic Marketing Executive with a proven track record at Self Employed Web, excelling in digital marketing and customer service. Spearheaded successful promotional strategies that enhanced user engagement and optimized online sales. Adept at data analysis, I effectively utilized customer feedback to drive improvements, ensuring a seamless shopping experience across multiple channels.

Overview

19
19
years of professional experience

Work History

Marketing Executive

Self Employed Web
Palisades Park
06.2006 - 07.2025
  • Collaborated with sales team to develop targeted promotions and incentives programs.
  • Provided customer service support for online shoppers via email or chat.
  • Analyzed customer feedback data to optimize user experience on the website.
  • Responded promptly to customer inquiries regarding order status updates.
  • Developed marketing strategies to promote products across multiple channels including social media, email campaigns and web advertising.
  • Processed credit card payments using secure payment gateways.
  • Managed inventory levels to ensure timely delivery of orders.

Education

Bachelor of Arts - Hotel Management

University of Massachusetts, Boston
Boston, MA
05-1997

Skills

  • Digital marketing
  • Email marketing
  • Social media management
  • Data analysis
  • Customer service
  • Promotional strategies

Languages

English
Professional
Korean
Professional

Timeline

Marketing Executive

Self Employed Web
06.2006 - 07.2025

Bachelor of Arts - Hotel Management

University of Massachusetts, Boston