Summary
Overview
Work History
Education
Skills
Timeline
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Sekinnia Munden

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Overview

13
13
years of professional experience

Work History

Parts Delivery Driver

Gsf Logistics
12.2023 - 04.2024
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
  • Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.

Rental Agent

Reliable Cars
09.2022 - 01.2023
  • Leverage Social Media outlets daily to maximize prospective traffic generation
  • Work with the Manager to develop sales and marketing strategies that increase car rental traffic levels
  • Maintain car rental ratios and work to achieve and exceed car rental percentages
  • Prepare all car rental lease related paperwork in an accurate and timely manner explaining lease documents to new and existing renters
  • Maintain prospect traffic and car leasing data and assist with other computer data entry as necessary
  • Delivered cars to renters who were not able to have transportation to the office and assist with processing payments
  • Maintain records for accurate reporting for account payables and receivables.

Office Manager

AmeriClaims Billing Services
11.2018 - 11.2020
  • Held weekly meetings to share client updates
  • Manage office budgets, accounts payable and account receivables
  • Implemented and maintained procedures/office administrative policies and procedures
  • Manage a department for administrative/support staff
  • Review of claims, patient records and other supporting documents to support reimbursement of various claims and prevent financial recoupment initiated by audits
  • Schedule meetings and appointments.

Custodian

Conduent
10.2017 - 11.2018
  • Keeps building and property in clean and orderly condition
  • Performs routine maintenance activities
  • Performs heavy cleaning duties
  • Sweeps, mops, scrubs, or vacuums floors
  • Gathers and empties trash as well as scrubs, sanitizes and supplies restroom facilities.

Billing Specialist

Medivance Billing Services
08.2015 - 09.2017
  • Reviewed and provided medical records to ensure documentation is accurate to support reimbursement of claims from various insurance companies
  • Verified if insurance was active and up to date as well as primary carrier was correct
  • Checked for a secondary and or medicaid/medicare carrier
  • Provided revenue updates weekly and claim status
  • Performed account audits and checked daily billing for accuracy
  • Submitted billing and corrected claims also checked claim status.

Verification Spec.

HCR Home Care
01.2015 - 06.2015
  • Ensuring that all information is accurate prior billing claims
  • Contact patients for insurance information
  • Ensuring medical necessity/prior authorization is completed prior to services
  • Inform patients of their financial responsibilities for services to be rendered
  • Entered patient information in EMR systems as well as pulled information and medical records along with providers notes.

Customer Service Rep

Teleperformance
09.2011 - 09.2014
  • Managed customer's accounts
  • Trained new hires and helped w/nesting periods
  • Support customers with credit/inbound and outbound collections, activations and fraud issues
  • Provided quality service to each customer leaving them with satisfaction of service
  • Build report and persuaded customers to inquire about additional services provided.

Education

Medical Billing & Coding -

Everest University
Pompano Beach, Florida
11.2015

High School Diploma -

Ely High School
Pompano Beach, Florida
06.1998

Skills

  • Customer Service - Expert
  • Billing - Expert
  • Data Entry - Expert
  • Computer - Expert
  • Accounting - Experienced
  • Management - Expert
  • Records Clerk/Technician - Experienced
  • Excellent customer service
  • Local routes understanding
  • Fuel Efficiency
  • Vehicle Maintenance
  • GPS knowledge
  • Customer Service

Timeline

Parts Delivery Driver

Gsf Logistics
12.2023 - 04.2024

Rental Agent

Reliable Cars
09.2022 - 01.2023

Office Manager

AmeriClaims Billing Services
11.2018 - 11.2020

Custodian

Conduent
10.2017 - 11.2018

Billing Specialist

Medivance Billing Services
08.2015 - 09.2017

Verification Spec.

HCR Home Care
01.2015 - 06.2015

Customer Service Rep

Teleperformance
09.2011 - 09.2014

Medical Billing & Coding -

Everest University

High School Diploma -

Ely High School

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