Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sekou Barry

WESTFIELD,IN

Summary

Dynamic and dedicated professional with a strong background in customer service at Portillo's. Known for delivering exceptional guest experiences through effective communication, accurate cash handling, and timely issue resolution. Recognized for reliability, teamwork, and integrity in fast-paced environments. Brings a positive attitude and a commitment to creating a welcoming atmosphere that drives customer satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Portillo's Cashier

Portillos
11.2024 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Restaurant Team Member

Salad Works
03.2023 - 10.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Back of House Team Member

Chick-fil-A
01.2023 - 03.2023
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Removed garbage, compost, and recycling, and placed in designated container areas.

Education

Associate of Applied Science - Cyber Security

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2026

High School Diploma -

Westfield High School
Westfield
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Order taking
  • Product knowledge

Timeline

Portillo's Cashier

Portillos
11.2024 - 04.2025

Restaurant Team Member

Salad Works
03.2023 - 10.2024

Back of House Team Member

Chick-fil-A
01.2023 - 03.2023

Associate of Applied Science - Cyber Security

Ivy Tech Community College of Indiana

High School Diploma -

Westfield High School

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