Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sela Shojai

San Diego,CA

Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Luna Grill
San Diego, CA
01.2024 - Current
  • Processed customer transactions accurately and efficiently at Luna Grill.
  • Answered phone calls to assist customers with questions and orders.
  • Answered any questions customers had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness and organization of the cashier area consistently.
  • Collaborated with team members to ensure smooth service flow during peak times.
  • Greeted customers and provided friendly customer service.

Gym Attendant

Palomar Community College
San Diego, CA
08.2023 - 12.2023
  • Oversaw recreation and fitness center activities, maintained security, safety and cleanliness of facilities, greeted members and guests and set up and tore down gym equipment.
  • Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
  • Answered phones, issued equipment and completed guest check-in.
  • Returned equipment to proper locations and re-racked weights, equipment and accessories.
  • Educated and encouraged members and guests about available fitness programs and classes and guided fitness equipment users in proper, safe and beneficial operation.
  • Advertised current promotions to increase enrollment using various social media platforms.
  • Interacted positively with guests and coworkers to build professional relationships.
  • Answered guest questions regarding amenities and services and offered assistance in solving problems.
  • Opened and closed establishment on time with proper setup and procedure.
  • Maintained cleanliness, neatness and organization of customer areas.

Stock Associate

World Market
San Diego, CA
07.2022 - 08.2023
  • Followed instructions to properly arrange merchandise items.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to restock merchandise.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Updated pricing and sales signs to promote merchandise.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Operated forklift to move and organize merchandise.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Faced products on shelves and displays to meet company policies.

Sales Associate

World Market
San Diego, CA
07.2022 - 08.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Adhered to company initiatives and achieved established goals.
  • Received and displayed product shipments on store retail shelves upon delivery.

Server, Busser, Hostess

Olleh Korean BBQ
San Diego, CA
06.2021 - 09.2021
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Education

Bachelor of Science - Human Development in Health Serives

California State University San Marcos
San Marcos, CA
06-2028

Associate of Applied Science -

Palomar College
San Marcos, CA
05-2025

High School Diploma -

Del Norte High School
San Diego, CA
06.2021

Skills

  • Flexible and Adaptable
  • Reliable and Trustworthy
  • Safety Understanding
  • Friendly, Positive Attitude
  • Time Management
  • Customer Service
  • Flexible Schedule
  • Organizational skills

Languages

Spanish
Professional

Timeline

Customer Service Cashier

Luna Grill
01.2024 - Current

Gym Attendant

Palomar Community College
08.2023 - 12.2023

Stock Associate

World Market
07.2022 - 08.2023

Sales Associate

World Market
07.2022 - 08.2023

Server, Busser, Hostess

Olleh Korean BBQ
06.2021 - 09.2021

Associate of Applied Science -

Palomar College

High School Diploma -

Del Norte High School

Bachelor of Science - Human Development in Health Serives

California State University San Marcos

Similar Profiles

CREATE PROFILE